1737 Peer Support is a a free, confidential helpline to speak to someone if you're feeling stressed, down or overwhelmed.
Organisation
Country: New Zealand
Consumer Movement - Organisations
Listings → Consumer Movement
1737 Peer Support
1737 Peer Support
988 Suicide & Crisis Lifeline
988 Suicide & Crisis Lifeline
988 offers 24/7 judgment-free support for mental health, substance use, and more. Text, call, or chat 988. Access for Deaf/HoH and Spanish speakers
Organisation
Country: United States of America
A National Framework For Recovery Oriented Services
Aboriginal and Torres Strait Islander Lived Experience Centre The Black Dog Institute
Aboriginal and Torres Strait Islander Lived Experience Centre The Black Dog Institute
The Aboriginal and Torres Strait Islander Lived Experience Network is a lived experience network that provides an informative role to enable and deliver better services. The Lived Experience Network holds forums to inform and improve suicide prevention activities and mental health service delivery. The Lived Experience of Aboriginal and Torres Strait Islanders was ounded within Black Dog Institute and is led by Aboriginal and Torres Strait Islander peoples,
Organisation
Country: Australia
Email: indigenouslec@blackdog.org.au
Active Minds
Active Minds
Active Minds is a user-led organisation that empowers students to speak openly about mental health and work towards creating a stigma-free environment on college campuses.
Organisation
Address: 2001 S Street NW, Suite 700, Washington, DC 20009
Country: United States of America
Advisory Group Australian National University
Advisory Group Australian National University
The Advisory Group engages the broader consumer and carer community in the process of research, and helps to develop research agendas and priorities.
Organisation
Country: Australia
Alternatives To Suicide
Alternatives To Suicide
Alternatives to Suicide is a peer-based response to supporting people who have made suicidal attempts or who have experienced suicidal thoughts. The approach was developed in 2008 by the Western Massachusetts Recovery Learning Community (USA – now called The Wildflower Alliance). This peer-to-peer practice consists of mutual support groups that provide a space for voicing, sitting with, understanding and moving through suicidal thoughts. Alternatives to Suicide groups are for anyone 18+ years old with personal experiences of suicidal thoughts or actions to talk about suicidal experiences and other forms of emotional distress without fear of being put through a crisis management system.
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Alt2Su Groups: Alt2Su peer support groups are for anyone 18+ years old with personal experiences of suicidal thoughts or actions to talk about suicidal experiences and other forms of emotional distress without fear of being put through a crisis management system.
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Community Forums: Community forums are an opportunity for health and allied professionals, friends, family, and peers to attend a 60 to 90-minute presentation of the Alternatives to Suicide approach, followed by Q&A.
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Training Programs: Alternatives to Suicide offers two trainings: A three-day Group Facilitator Training, and A two-day “When Conversation turns to Suicide” Training
Organisation
Country: Australia
Associazione Rete Italiana Noi e le Voci
Australian & New Zealand Mental Health Association Advisory Board Committee
Australian & New Zealand Mental Health Association Advisory Board Committee
The Australian & New Zealand Mental Health Association Advisory Board Committee is comprised of mental health professionals and advocates from across Australia and New Zealand.
Organisation
Country: Australia
Beyond Blue Talk To A Counsellor
Beyond Blue Talk To A Counsellor
If you’re going through a hard time right now, the Beyond Blue Support Service is available 24/7 for brief counselling. It's free and confidential. Call a counsellor on 1300 22 4636 or chat to a counsellor online.
Organisation
Country: Australia
Blue Voices Beyond Blue
Blue Voices Beyond Blue
blueVoices is Beyond Blue's reference group for people who have personal experience of anxiety, depression or suicide, or support someone who does. blueVoices members share their perspectives with Beyond Blue to inform our work and ensure that people's experiences are reflected accurately in everything we do. Participation by people whose lives have been affected by anxiety, depression and suicide is a major aspect of all Beyond Blue projects. Opportunities are varied and may include:
- Sharing stories for use in Beyond Blue's campaigns, information materials or projects
- Providing feedback on information resources, position statements or campaign materials
- Participating in committees and advisory groups
- Taking part in research projects.
In the online membership area, blueVoices members can connect with each other, participate in discussions, read news relating to mental health and take part in activities to inform Beyond Blue projects. As part of your membership, you will be contacted by Beyond Blue with opportunities to provide input or participate in Beyond Blue's programs and activities that may be relevant to your personal experience and interest.
Organisation
Country: Australia
Bringing Recovery Supports to Scale Technical Assistance Center Strategy
Bringing Recovery Supports to Scale Technical Assistance Center Strategy
The Bringing Recovery Supports to Scale Technical Assistance Center Strategy (BRSS TACS) is a technical assistance centre to promote the widespread adoption of recovery-oriented supports, services, and systems for people in recovery from substance use and/or mental health conditions. Bringing Recovery Supports to Scale Technical Assistance Center Strategy (BRSS TACS) supported programs, systems, states, territories, and tribes as they implemented effective recovery supports and services for children, youth, families, young adults, adults, seniors, and other diverse populations with mental or substance use disorders. BRSS TACS promoted the planning, adoption, and expansion of sustainable recovery-oriented supports, services, policies, and practices by:
- Providing training and technical assistance
- Supporting peer-run, recovery community, and family-run organizations
- Developing shared decision-making tools and other recovery resources
- Creating policy and practice guidelines
- Planning and executing expert panels, national and regional summits, state policy academies, learning communities, and virtual events
- Sharing recovery support tools and video trainings
Parents and Families
Parents and Families
BRSS TACS provides access ccess resources for families and family-run organizations supporting behavioral health recovery and resilience for children, youth, and adults. Bringing Recovery Supports to Scale Technical Assistance Center Strategy (BRSS TACS) partners with the National Federation of Families for Children’s Mental Health (NFFCMH), the National Family Dialogue on Substance Use Disorders, and others to support families of children, youth, and adults with behavioral health needs. BRSS TACS offers intensive, individualized technical assistance to help achieve goals and maximize impact. Subject matter experts can assist family-run organizations with developing:
- Organizational infrastructure
- Sustainability planning
- Leadership and succession planning
- Family peer support programs
- Examples of technical assistance include:
- Coaching, training, and intensive consultation
- Peer-to-peer connections
- Resource dissemination
BRSS TACS helps programs, organizations, and systems strengthen family engagement and voice. Our team includes family leaders with expertise in implementing models in a range of settings and can deliver consultation, resources, training, and facilitation
Peer Support Tools
Peer Support Tools
Peers is a web page to learn about the role of peer workers and access recovery-related resources about peer supports and services. Bringing Recovery Supports to Scale Technical Assistance Center Strategy (BRSS TACS) is enriched by the lived experiences of people in recovery, who play key roles in BRSS TACS project leadership, development, and implementation.
- Learn about the foundational core competencies for peer workers in behavioral health services.
- Access a list of frequently asked questions about core competencies for peer workers.
- Learn more about the process of recovery.
Share Your Story
Share Your Story
Share Your Story provides resources to help you share personal stories about recovering from mental or substance use disorders. Sharing stories is a way to connect with people and inspire others who may be struggling with behavioral health conditions. When you share your recovery journey and how your recovery has impacted those around you, you show people they are not alone. Your story can also demonstrate that treatment works and recovery is possible.
- Digital Storytelling Guide
- Storytelling Video Trainings
- Mental health recovery stories at National Empowerment Center
- Substance use recovery stories at Faces and Voices of Recovery
Contact Person / Email
wanda.finch@samhsa.hhs.gov
Shared Decision Making Tools
Shared Decision Making Tools
Shared decision-making tools help people in treatment and recovery work together with their providers to make the best plan for their needs and situation. Shared decision-making is an emerging best practice in behavioral and physical health that aims to help people in treatment and recovery have informed, meaningful, and collaborative discussions with providers about their health care services. It involves tools and resources that offer objective information. People in treatment and recovery can then weigh that information against their personal preferences and values. Shared decision-making tools empower people who are seeking treatment or in recovery to work together with their service providers and be active in their own treatment. Bringing Recovery Supports to Scale Technical Assistance Center Strategy (BRSS TACS) offers tools to support shared decision-making.
- Medication-Assisted Treatment (MAT) and Opioid Use Disorder Tool
- Antipsychotic Medications and Recovery Tool
Video Trainings
Video Trainings
Video Trainings provide access video trainings that promote recovery-oriented services and supports by highlighting new knowledge areas, hot topics, and cutting edge programs. It is possible to access video trainings on the following topics:
- Crisis Intervention Services
- Culturally Responsive Recovery Support Services
- Health Care
- Medication-Assisted Recovery
- Outcomes Evaluations
- Parents and Families
- Peer Support Services
- Recovery Support Services Funding
- Recovery-Oriented Systems and Services
- Systems Integration
- Treatment and Recovery Supports
- Youth and Young Adults
Youth and Young Adults
Youth and Young Adults
Youth and Young Adults finds resources that support youth and young adult leadership in recovery programs. Bringing Recovery Supports to Scale Technical Assistance Center Strategy (BRSS TACS) works with Youth M.O.V.E. National, Young People in Recovery, and others to support recovery and advance youth and young adult leadership. BRSS TACS offers intensive, individualized technical assistance to help achieve goals and maximize impact. Subject matter experts can help adult-led youth programs develop:
- Organizational infrastructure
- Sustainability planning
- Leadership and succession planning
- Youth peer support programs
- Coaching, training, and intensive consultation
- Making peer-to-peer connections
- Providing resources
BRSS TACS helps programs, organizations, and systems strengthen youth engagement and voice. Our team includes youth and young adult leaders with expertise in implementing models in a range of settings and can deliver consultation, resources, training, and facilitation.
Organisation
Country: United States of America
Bundesverband Psychiatrie-Erfahrener (BPE)
Bundesverband Psychiatrie-Erfahrener (BPE)
The Federal Association of Psychiatric Patients (BPE) is a non-profit self-help organization of current and former psychiatric patients.
Organisation
Address: Herner Straße 406, Bochum, Germany, 44807
Country: Germany
Email: kontakt-info@bpe-online.de
Campus Peer Support
Campus Peer Support
Through generous funding from Health Canada, a group of post-secondary schools, CMHAs, Peer Support Canada, peer supporters and other mental health stakeholders came together to develop a curriculum that could be implemented into a formalized program on campuses across Canada using a train-the-trainer approach. The peer support values-based training program was launched at five pilot sites and saw thousands of service interactions delivered over two years
Organisation
Country: Canada
Email: kwarzecha@cmha.ca
Canadian Mental Health Association National Peer Support Programs
Canadian Mental Health Association National Peer Support Programs
General information on what peer support is and where it exists, standards and certification in Canada, and training materials for post-secondary schools.
- Peer Support 101: Learn more about what Peer Support is and where to find it.
- Peer Support Canada: Want to learn more about Peer Support standards of practice or to become a certified Peer Supporter?
- Campus Peer Support: Find resources on how to implement Peer Support programming in post-secondary schools
Organisation
Country: Canada
Canadian Red Cross
Canadian Red Cross
Free-to-access phone-based program that aims to help adult participants (18+) address feelings of loneliness and isolation.
Organisation
Country: Canada
Centre for Innovation in Peer Support (CIPS)
Centre for Innovation in Peer Support (CIPS)
The Centre for Innovation in Peer Support provides system support to organizations who have peer staff, through training, implementation, evaluation & research, capacity building, knowledge brokerage, and quality improvement. The Centre for Innovation in Peer Support (formerly Enhancing and Sustaining Peer Support Initiative) promotes meaningful engagement and effective peer support services regionally, provincially, nationally and internationally. Since its creation in 2015 it has been engaging and supporting 11 Mississauga Halton LHIN funded & accredited Health Service Providers (HSPs). Engaging over 40 peer support workers, 24 peer supervisors across 25 different programs in community, residential & hospital settings. Active engagement and support provided to many other HSPs & organizations; plus regional, provincial, national & international collaborators.
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Drop In Social Connections
Drop In Social Connections
Drop-In Social Connections are free, drop-in, virtual social connection opportunities are open to anyone aged 16 and older. The virtual waiting room opens 15 minutes before the session begins, and our groups will start on time.
Country
Canada
Contact Person / Email
teach@shhalton.org
Peer Position Network (PPN)
Peer Position Network (PPN)
The Peer Position Network (PPN) practices an ongoing commitment to Core Values and Expectations/Actions of Peer Support and Peer Support Code of Conduct. Members are positive representatives of peer support in organizations and community, facilitating change via role modelling, collaboration, advocacy and knowledge exchange. The group holds each other in positive regard and treats each other according to peer support values and values in action; celebrates diversity in working styles that are grounded to the values; emains solution focused, learns from each other and engages in reflective and reflexive practices; shares knowledge, resources and different learning opportunities that are available; and participates in the creation of resources in support of peer practices
Country
Canada
Peer Support Navigators
Peer Support Navigators
Peer Support Navigators connect with you over the phone, face-to face by video chat or text messaging to provide you short-term support. Peer Support Navigators:
- Listen without judgement to understand where you are in your journey
- Provide a space to discuss things that get in the way of attending our groups
- Can help you brainstorm helpful tools, strategies and coping mechanisms
- May accompany you to our groups as additional support
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Country
Canada
Contact Person / Email
teach@shhalton.org
TEACH
TEACH
The Center for Innovation in Peer Support (Centre), housed at Support & Housing – Halton, recently underwent an amalgamation with TEACH. Collaboratively, we will continue to ensure active engagement & empowerment of lived experience and/or family expertise; and the integration of effective peer support services regionally, provincially, nationally and internationally.
Country
Canada
The Peer Position Supervisor Network (PPSN)
The Peer Position Supervisor Network (PPSN)
The Peer Position Supervisor Network (PPSN) provides direct support to one another to share resources and enhance best practices for peer positions in their workplace. They:
- Facilitates change via role modelling, collaboration, advocacy and knowledge exchange
- Have an ongoing commitment to peer support best practices
- Encourages and supports communication in all areas from upper management to peer positions.
- Encourages and supports flexibility in the peer's work schedule to allow their attendance at the PPN
- Network members remain dedicated to striving for flexibility in work environments to support their employee's recovery/wellness while balancing their work responsibilities
- Participates in the creation of resources in support of peer supervision practices
Country
Canada
Virtual Self-Help Groups
Virtual Self-Help Groups
The Centre peer-led groups are a safe, non-judgmental space for supportive conversations. To ensure confidentiality and safety of the group, we require all participants new to the Centre including legacy TEACH to register for Virtual Self-Help groups.
Country
Canada
Contact Person / Email
teach@shhalton.org
Organisation
Country: Canada
Email: info@centreforinnovationinpeersupport.com
Centre of Excellence In Peer Support Mind Australia
Centre of Excellence In Peer Support Mind Australia
The Centre of Excellence in Peer Support (CEPS) provides a centralised specialist clearinghouse and online resource centre for mental health peer support. It was set up in response to the growing interest in and recognition of peer support work, for both consumers and families/carers. A collaborative project, CEPS aims to support a sustainable peer support sector by providing linkage, service mapping and information-sharing. It is intended for use by consumers, families/carers, peer support workers, community mental health organisations, NGOs and individuals who provide or want to provide peer support.
Starting a Peer Support Service or Group
Starting a Peer Support Service or Group
Starting a Peer Support Service or Group includes three new training modules developed by the Centre of Excellence in Peer Support are now available to download. These training modules are designed as self-directed resources to facilitate thoughtful and effective development of peer support initiatives. The modules were launched on 31 October 2013 at the CEPS Peer Conference in Melbourne, Australia. In line with CEPS’ aim to promote knowledge sharing, the modules also feature a range of recommended further reading from leading local and international peer support programs. You can access supporting materials via the CEPS Research and Resources Directories.
Country
Australia
What is Peer Support?
What is Peer Support?
"Peer support is a system of giving and receiving help founded on key principles of respect, shared responsibility, and mutual agreement of what is helpful. Peer support is not based on psychiatric models and diagnostic criteria. It is about understanding another’s situation empathically through the shared experience of emotional and psychological pain. When people find affiliation with others they feel are 'like' them, they feel a connection. This connection, or affiliation, is a deep, holistic understanding based on mutual experience where people are able to 'be' with each other without the constraints of traditional (expert/patient) relationships."
A Charter of Peer Support was developed by people with mental health issues and families/carers with the support of the Mutual Support and Self Help Consortium in 2011. Informal peer support has always been provided by friends, family and peers. Formal peer support services have been provided by grassroots community organisations and groups in Victoria for more than 30 years. Over the last 10 years, however, the sharing of lived experience has been increasingly recognised as an integral, complementary part of the recovery journey in mental health. Formal recognition has led to increasing numbers of paid peer support roles and a diverse range of terminology, services, activities, practices, protocols, research and resources. These have been developed by individuals, community and special interest groups, health professionals, government departments and support agencies, all aiming to harness the power of peer support for consumers of mental health services and their families/carers. Peer support can be provided in a range of ways:
- One-on-one or in a group
- By volunteers or paid employees
- Peer-led or facilitated by a health professional (for example, a psychologist or psychotherapist)
- In person, on the phone or via the internet
- Through workshops or social activities
- In ad hoc or ongoing formats
Each model or variation has merit and can be appropriate for different individuals and at different stages of the recovery process. The Mutual Support and Self Help Consortium led by ARAFEMI are committed to sharing their knowledge and expertise with other organisations who utilise peer support or the sharing of lived experience as part of the recovery process, through the Centre for Excellence in Peer Support.
Country
Australia
Organisation
Country: Australia
Changing Minds (New Zealand)
Changing Minds (New Zealand)
Changing are a national not-for-profit organisation, proudly led and operated entirely by people who have navigated their own lived experience journey through mental health and addiction. Chinging Minds embrace and nurture lived experiences as a source of collective strength to activate equitable wellbeing across all of Aotearoa. They work in the broad area of services focusing on advocacy, human rights, and health policy, and we collect, articulate, and activate the strategic voice of lived experience.
Organisation
Address: 762 Mt Eden Road Mt Eden Auckland 1024
Country: New Zealand
Email: +64 9 623 1762
Citizens Association Prostor
Clubhouse Canada
Clubhouse Canada
Clubhouse Canada is dedicated to the recovery of people living with mental illness. They promote, assist and strengthen Clubhouse development across Canada, in accordance with the philosophy and standards of Clubhouse International
Organisation
Country: Canada
Clubhouse France
Clubhouse France
The CLUBHOUSE France association was established in France in 2011. It is inspired by a North American model created in 1948. As a recognized player in mental health, CLUBHOUSE France is an essential link in the recovery for people affected by a mental disorder. It is a bridge between care and an active life. The 3 missions of the association:
Organisation
Address: 43 RUE DU TÉLÉGRAPHE 75020 PARIS
Country: France
Community of Peer Support Specialists
Community of Peer Support Specialists
The Community Of Peer Support Specialists is an organisation that hopes to better establish and develop peer support in the mental health scene in Singapore. CPSS has its core values based on H.U.M.A.N—Hope, Unity, Mutuality, Authenticity, acceptance N understanding. Hopefully the work of CPSS can restore the humanistic touch in overcoming mental health issues.
Organisation
Country: Singapore
Email: hello@communityofpss.com
Consumer Advisory Board Beacon Mental Health
Consumer Advisory Board Beacon Mental Health
CAB is a group of consumers that have lived experience of mental illness and/or substance use issues that gathers every month to discuss ways to make Beacon Mental Health a more friendly and a trauma free environment so that we can give consumers a better experience. CAB meets quarterly and provides feedback about Beacon processes, procedures, issues with accessibility, environmental concerns, what outcomes the agency should be tracking, and privacy issues. CAB also provides input on documents and forms that are distributed to and utilized by consumers.
Organisation
Consumer Advisory Bodies Australian Government Department of Health and Aged Care
Consumer Advisory Bodies Australian Government Department of Health and Aged Care
Consumer advisory bodies provide valuable feedback to governing bodies about the quality of care and services they deliver. They help build a person-centred culture committed to quality aged care. Providers must provide opportunities for people receiving aged care to join a consumer advisory body. A consumer advisory body collects feedback from members and shares it with providers. Joining lets you share your concerns and ideas with those in charge of your care. Your provider must consider all the feedback they receive when making decisions. They must also let the consumer advisory body know how they considered the feedback. This helps to improve the services and care you and others receive.
Organisation
Country: Australia
Consumer Advisory Group Te Tahu Hauora
Consumer Advisory Group Te Tahu Hauora
The mental health and addiction quality improvement programme’s consumer advisory group provides expert advice and support from the t?ngata whai ora and wh?nau lived experience perspective. This includes supporting and participating in programme events and projects, in addition to helping to connect the programme with a wide and diverse range of t?ngata whai ora and wh?nau. The advisory group started in May 2018 and meets quarterly in March, June, September and December. It comprises eight t?ngata whai ora and wh?nau who were selected using an open application process, plus the chair. The group works alongside and complements the M?ori Advisory Group to the programme. The group is chaired by the national consumer (family and wh?nau) engagement advisor, Arana Pearson, and secretariat is provided by the programme administrator, Hariata Bell.
Organisation
Country: New Zealand
Consumer Advocates and Peer Support Network (CAPS Network)
Consumer Advocates and Peer Support Network (CAPS Network)
The CAPS Network was designed as a tool for Mental Health Consumer Workers of all kinds to connect and share resources. Please feel free to share and invite fellow Consumer Workers and help build our movement stronger. When CAPS was originally designed its central purpose was a hub for Peer Workers to connect, network. support eAch other in their roles and share resources. It is built upon the basic principles that peer work is built upon. Although it's initial purposes was for Peer Workers, over time, it has grown into a thriving community that is inclusive of many different people from different roles and backgrounds who share a common interest in Peer Work.
Organisation
Country: Australia
Postal Address: PO BOX 643 Lavington NSW 2641
Email: admin@capsnetworkaus.com.
Consumer and Community Advisory Group (CCAG) National Health and Medical Research Council's (NHMRC)
Consumer and Community Advisory Group (CCAG) National Health and Medical Research Council's (NHMRC)
The Consumer and Community Advisory Group (CCAG) provides strategic advice to National Health and Medical Research Council's (NHMRC) Chief Executive Officer on health matters and on health and medical research matters from a consumer and community perspective. CCAG plays an important role in providing a health consumer and community perspective on a diverse range of NHMRC business, including advice on consumer involvement in health and medical research.
Organisation
Country: Australia
Consumer and Wh?nau Advisory Service
Consumer and Wh?nau Advisory Service
The Consumer and Wh?nau Advisory Service are roles designed to influence change at a systems level under the framework of Te Ara Tauwhirotanga - the Te Whatu Ora Lakes Mental Health and Addictions Model of Care. Through the advisory service roles service users and their wh?nau can provide feedback and needs when accessing these services.
- Consumer Advisor: People with lived experience have an important role to play to make sure the Te Whatu Ora Lakes Mental Health and Addiction Service is service-user focused, with an emphasis on recovery and wellness. The Consumer Advisor runs a Consumer Advisory Group to make sure people with lived experience of mental health and/or addiction are involved in the planning, implementation and evaluation of mental health and addiction services. The Lakes Consumer Advisory Group oversees the development of tools and resources to support mental health and addiction service providers to engage effectively with people who use their services. It aims to improve service users’ knowledge of their rights and expectations of mental health and addiction services in the Lakes region.
- Wh?nau Advisor: Mental health and addiction services work best when they include wh?nau, giving them access to services that support their wellbeing. The Family/Wh?nau Advisor connects mental health and addiction services with people using those services and their wh?nau, to actively promote input from wh?nau into the service. The aim is to see wh?nau included, consulted and supported at every step of a person’s mental health and addiction journey. Services need to be responsive to the needs of wh?nau.
Organisation
Country: New Zealand
Email: jordana.bealing@linkpeople.co.nz
Consumer, Carer and Community advisory panels Grand Pacific Health
Consumer, Carer and Community advisory panels Grand Pacific Health
Consumer, Carer and Community advisory panels are an important part of our work at Grand Pacific Health (GPH). The input from our panels makes sure the consumer’s voice is woven through the work we do and how we go about it. Representatives are invited to share valuable input on local issues affecting consumers and their carers in our local community, reflect on consumer experiences and, importantly, be a voice for the community to support decisions and planning at GPH.
Organisation
Country: Australia
Crisis Text Line
Crisis Text Line
Text HOME to 741741 to connect with a volunteer Crisis Counselor. Free confidential 24/7 support at your fingertips.
Organisation
Country: United States of America
Den Danske Stemmehørernetværk - Voice Hearing Network Denmark
Den Danske Stemmehørernetværk - Voice Hearing Network Denmark
The Voice Hearing Network offers information and support to people who hear voices and their relatives. We start from a life history perspective and with the understanding that voices are meaningful and related to the lived life.
Organisation
Country: Denmark
Email: mail@stemmehoerer.dk
Doors To Wellbeing
Doors To Wellbeing
Doors To Wellbeing is the new National Consumer Technical Assistance Center (TAC) established by the Copeland Center for Wellness and Recovery with funding support from the Substance Abuse and Mental Health Services Administration (SAMHSA). Doors to Wellbeing has a number of key areas:
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Statewide Consumer Empowerment: join mental health consumers in assigned regions to support and create statewide partnerships that strengthen consumer-run programs and organizations. Work with consumers to build and re-inforce consumers as united power players in all areas of mental health services in their state.
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Youth Leadership Development: work with youth-led consumer-run organizations to support and nurture new and creative programs and plans that produce positive results for young adult consumers.
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Implementation of EBP & Self-Help Services within Consumer-run Organizations: work with consumer-run groups to bring evidence-based WRAP and other self-help services that will produce positive results for consumer leaders and participants.
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Education & Training of EBP& Self-Help Services for Veterans from the war in Afghanistan & Iraq: provide support for consumer-run organizations and their partner agencies to bring evidence-based WRAP and other self-help services to the veterans of the wars in Afghanistan and Iraq.
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Implementation of Best Practices for Consumer-Run Organizations and Peer Specialists: work with and assist consumer run organizations to understand and put into practice the best strategies to enhance all areas of the mental health system (e.g., business, organizational, programmatic and technological) with a consumer-first perspective.
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National Focus: Peer Specialists: build a strong, unified peer support coalition by providing all peer specialists with information including federal and state laws and a variety of educational opportunities. Working with INAPs, DTW will create and maintain database, which includes certification requirements, experts and contacts.​
Doors to Wellbeing will collaborate with all National Consumer TACs to bring about the greatest advancements for consumer and peer-support led initiatives across the nation. Doors To Wellbeing will support and expand The Copeland Center’s many years of offering webinars, resources, education, training and support to individual and consumer-run organizations. Doors to Wellbeing was developed to focus on engaging the assets, enthusiasm, and lived-experience of our nation’s youth and young adult consumers to help energize the consumer-led movement for recovery and wellness in the United States. It is critically important to activate the dynamic potential of young people in order to prepare consumer-run organizations to address contemporary challenges.
Doors to Wellbeing will serve peers across the lifespan while empowering and involving youth leaders within the continuum of local, state, regional, and national consumer-led organizations in order to revitalize and grow the grassroots self-help movement in the United States. Doors to Wellbeing will be a connection point for the millions of Americans of all ages and from diverse cultural, ethnic, gender identity, generational, racial and sexual identity communities who are forging new pathways to living full and independent lives in the communities of their choice.
Consumer-Run Statewide Organizations
Consumer-Run Statewide Organizations
NEC works to keep this list up to date. If you know of a statewide consumer organization that should be added to this list, please send it to NEC. Consumer-runs organizations are defined as organizations in which consumers make up the majority of the staff and the board of the organization. These consumer-run organizations encompass the entire state or large parts of states. These organizations can be contacted for consumer support groups or programs in their respective states.
Country
United States of America
Directory of Consumer-Driven Services (CDS)
Directory of Consumer-Driven Services (CDS)
he Directory of Consumer-Driven Services (CDS), a project of the National Mental Health Consumers' Self-Help Clearinghouse. The purpose of the Directory is to provide consumers, researchers, administrators, service providers, and others with a comprehensive central resource for information on national and local consumer-driven programs. Such programs have a proven track record in helping people recover from mental illnesses. The CDS Directory highlights the vital role consumer-driven programs play in the continuum of care and allows programs to share their successful innovations with others. Through the CDS Directory:
- Mental health consumers can find local services and supports that best meet their needs.
- Managers and staff of consumer-driven services can examine the practices of other programs, borrow solutions to common challenges, and network with people running similar programs.
- Organizations operating consumer-driven services have a forum to promote their programs' accomplishments.
- Systems administrators and peer specialists exploring the creation of new programs can compare the merits of existing programs and identify useful resources.
- Researchers studying consumer-driven services can locate and contact programs they wish to study (e.g., multiple programs matching a particular service model) and will be able to review existing research.
Address
1211 Chestnut St., Suite 1100, Philadelphia, PA 19107
Country
United States of America
Contact Person / Email
info@cdsdirectory.org
Doors To Wellbeing National Youth Advisory Council Members
Doors To Wellbeing National Youth Advisory Council Members
Country
United States of America
National Advisory Council of Veteran Peers (NACVP)
National Advisory Council of Veteran Peers (NACVP)
National Advisory Council of Veteran Peers (NACVP) has been established to provide valuable feedback on peer support to strengthen relationships between communities and service members, veterans, and their families. NACVP serve as our "boots on the ground" to give recommendations and feedback regarding programs, practices, and resources that enhance and support veterans both locally and nationally. All members will be veterans. Members should expect to attend facilitated online meetings. There will also be optional opportunities to attend trainings and receive mentorship from Doors to Wellbeing's national peer support trainers. National Veterans Council Member Positions:
- Veteran of Operation Enduring Freedom (OEF) Representatives
- Veteran of Operation Iraqi Freedom (OIF) Representatives
- Veteran Representatives
- Region 3 Representative (Delaware, District of Columbia, Maryland, Pennsylvania,Virginia, West Virginia)
- Region 7 Representative (Iowa, Kansas, Missouri, Nebraska)
Country
United States of America
Peer Respite Directory
Peer Respite Directory
The Peer Respite Directory provides information about individual peer respites organized by state. The Directory also links to the programs’ own sites or social media to provide the user with a variety of resources. The Directory was updated in 2018. You can view all 14 states and their programs here. This directory was last updated in 2018. If you are operating a peer respite that is already in our 2018 Directory, you can submit an update by emailing us.
Country
United States of America
SAMHSA’s Programs and Campaigns
SAMHSA’s Programs and Campaigns
SAMHSA’s programs and campaigns offer information, training, and technical assistance to improve the quality and delivery of behavioral health services across the nation.
Country
United States of America
Organisation
Country: United States of America
Postal Address: PO Box 6471 · Brattleboro, VT · 05302
Drive
Drive
DRIVE Consumer Direction Counties Manukau is a network that represents the interests of people in the Counties Manukau region who experience mental distress and/or addiction. We know what it’s like to be challenged – and the path to recovery. They are concerned with personal development, with the development of the peer service workforce, and with developing the mental health and addiction sector in Counties Manukau. DRIVE works to enhance the voice of consumers in Counties Manukau. You may wish to be involved through:
- Attending our hui and other activities
- Attending a peer support group
- Volunteering to support our work
- Being a guest contributor to DRIVE Bloggable online blog
- Submitting to DRIVE ArtSPACE
- Being elected to our advisory group
- Proposing an activity or project to help meet the needs of mental health and addiction consumers in Counties Manukau
Recovery College
Recovery College
Recovery College is an initiative begun by the Counties Manukau AOD Provider Collaborative in 2015 and now operates in partnership with DRIVE Consumer Direction. Recovery College provides peer-led education on recovery from addiction and/ or mental health issues for anyone in the Counties Manukau community who is interested in knowing more. Workshops bring together the expertise developed from lived experience, with the expertise of family members and health professionals.
Country
New Zealand
Contact Person / Email
hello@drivedirection.org.nz
Organisation
Address: 28C Lambie Drive, Manukau 2241
Country: New Zealand
Postal Address: PO Box 97453 Manukau 2241
Email: office@drivedirection.org.nz
eFriend Peer Support Program
eFriend Peer Support Program
eFriend is for all Australians aged 18 and over. Sometimes we all will need a friendly ear and someone to help us through hard times. At times we all feel lonely, isolated, anxious or distressed. At these times eFriend can help.
Organisation
Country: Australia
Empower Work
Empower Work
Empower Work provides confidential support for tough work situations via SMS or webchat at the bottom of the webpage
Organisation
Country: United States of America
Empowered Connections
Empowered Connections
Empowered Connections is a space to inspire, resource and connect, to build and live the life you choose. Governed by the Valued Lives Foundation and guided by a Disability Inclusion Panel, Empowered Connections exists to support people with disability, their families and allies to live a life of connection, meaning, purpose and value. Our resources, mentoring support, groups and spaces foster connection, belonging and respect, helping people with disability to thrive at home and in the community.
Peer Network is for individuals with disability, their families and caregivers, navigating informal and formal systems and seeking connections within the community can be daunting. We recognise that sharing stories with those who have gone through similar experiences is a powerful tool. It not only aids in education but also mitigates feelings of isolation and enhances the sense of belonging.
Organisation
Country: Australia
Email: info@valuedlives.org.au
Engage Aotearoa
Engage Aotearoa
Engage Aotearoa is a service-user led, recovery promotion project aiming to help make it easier for people to find what they need to recover from a mental-health problem or support someone they care about.
Engage Psychologist
Engage Psychologist
Dr. Miriam Larsen-Barr is a registered clinical psychologist who provides psychological assessment and therapy can help you find a path through the tough times. I offer both individual and family therapy for children (6 years +), adolescents and adults facing a range of different troubles.
Address
375 Mt Eden Road Mt Eden, Auckland
Country
New Zealand
Surviving A Crisis
Surviving A Crisis
Surviving a Crisis is a web page to help you use The Coping Kete in times of high distress – when you are feeling really angry, sad, anxious, hopeless, scared or just completely mixed up, or when you feel like acting on your thoughts and feelings in a way that might be unhelpful in the long run. The Coping Kete is set up to help you learn new ways of coping so they are familiar to you in times of stress and distress.
Country
New Zealand
The Coping Kete
The Coping Kete
The Coping Kete is home to over 160 strategies for surviving tough times safely and shifting unhelpful patterns of responding to distress.
Country
New Zealand
Organisation
Country: New Zealand
Email: engageAotearoa@gmail.com
Enhancing the Peer Provider Workforce: Recruitment, Supervision and Retention
Enhancing the Peer Provider Workforce: Recruitment, Supervision and Retention
Organisation
Country: United States of America
Gateway Mental Health Project
Gateway Mental Health Project
Gateway Mental Health Project is a community based peer support project run by and for people with lived experience of mental health difficulties. They are an inclusive, compassionate and encouraging enviornment focused on wellbeing and recovery. We encourage all members to be empowered and self sufficient. The Gateway Project welcomes members from the southside of Dublin (Dublin 2 - 24). Members participate in person both on and off site.
Organisation
Country: Ireland
Griefline
Griefline
Griefline is here for you with free, compassionate and confidential support every day of the year. At Griefline, we are dedicated to helping individuals navigate the complexities of grief and loss. We provide free, accessible support and resources to people across the country, anytime they need us.
Organisation
Country: Australia
Grow
Grow
GROW is a community-based organisation that has helped thousands of Australians with their recovery from mental ill-health through a unique program of mutual support and personal development. The Grow Program is based on a 12-step program of personal growth of mutual help and support. The program is all-inclusive and draws on many principles for mental, social and spiritual health.
Grow Residential Rehabilitation Program
Grow Residential Rehabilitation Program
The Grow Residential Rehabilitation program has been successfully providing a structured rehabilitation service for people with co-existing drug, alcohol and mental health issues for over 30 years. GROW has been successfully providing residential rehabilitation services to people with a dual diagnosis in South West Sydney for more than 30 years. Located in Hoxton Park, NSW, our methods have enabled us to identify areas of need and improvement, which in turn has assisted in providing an effective program to combat mental health issues, as well as drug and or alcohol addiction. This unique facility successfully provides structured recovery and rehabilitation services to individuals first and foremost with mental health issues and further services if an individual presents with the co-morbidity of alcohol and drug addiction, or dual diagnosis as it is known.
The GROW Residential Community offers a safe space where people can recover both their mental and physical health, their belief in their own personal value, go through drug referral, learn to live in community with others and establish habits that will support their transition to a full and purposeful life. The GROW Program is the foundation of all that occurs in the GROW Residential Community. The commitment of our staff and the lived experiences of Residents and Growers are the key resources that demonstrate the GROW Program philosophy. All the daily activities are designed to activate the proven features of recovery as developed for more than 60 years.
Country
Australia
eGrow Groups
eGrow Groups
eGrow Groups run the same as the Grow Program. The only difference is we meet using Zoom and the program is offered online. You can join a group and participate in the Grow Program from the comfort of your own your house. If you’re unable to attend a physical GROW group you can access meetings across Australia at a time that is suitable to you by using eGrow. Over the course of each meeting, the group engages in a series of group discussions that follow the same structure and format as a face-to-face meeting. Any member from any location can now receive mental health support and connecting with others at a time most convenient to you. It is important to register for your online meeting.
Country
Australia
Find a Grow Group
Find a Grow Group
Frow meetings take place in a safe, caring and confidential way, whether the meetings are face-to-face, or online, known as eGrow groups. Their members meet weekly and follow the Group Method. The meetings run for about two hours and the groups vary in size from 3-10 members. We are a peer-to-peer led support group, where newer members are supported and mentored by experienced members who have worked through the Grow Program and have taken on a leadership role within the group.
- Mt Gravatt Grow Group - St Marks Lutheran Church - 71 Newnham Rd Mt Gravatt Australia
- West End Grow Group - A Place to Belong - 69 Thomas St West End QLD Australia
- Chermside Grow Group - Uniting Church - Cnr Gympie & Rode Roads Chermside QLD Australia
- Crestmead Grow Group - Crestmead Community Centre - 6 Gimlet Street Crestmead QLD Australia
- Bridgeman Downs Grow Group - Church of the Resurrection - 30 Ridley Road Bridgeman Downs QLD Australia
- Eagleby Grow Group - Eagleby Giants Rugby League Football Club Eagleby Australia
- Pine Rivers Grow Group - Neighbourhood Centre - 865 Gympie Road Pine Rivers QLD Australia
- Palm Beach Grow Group - 1 /19 Fifth Avenue Palm Beach QLD 4221 Australia
- Tweed Heads Grow Group - Anglican Church - Cnr. Florance & Powell St Tweed Heads NSW Australia
- Maroochydore Grow Group - Uniting Church - 6 Millwell Road Maroochydore QLD Australia
- Toowoomba Grow Group - 121 Russel Street Toowoomba QLD Australia
- Lismore Grow Group - Grow Centre18 Union Street Lismore NSW Australia
- Casino Grow Group - Casino Community Centre - 35 Walker Street Casino NSW Australia
- Gympie Grow Group - Gympie Community Health - 20 Alfred Street Gympie QLD Australia
- Ballina Grow Group - CWA Rooms River Street Ballina NSW Australia
- Yamba Grow Group - Treelands Community Centre - Treelands Drive Yamba NSW Australia
- Grafton Grow Group - New School of Arts - Neighbourhood House Corner of Spring & Skinner Street Grafton NSW Australia
- Port Macquarie Grow Group - Colonial Meeting Rooms - Cnr William & Hay Sts Port Macquarie NSW Australia
- Yeppoon Grow Group - Yeppoon Community Centre - 80 John Street Yeppoon QLD Australia
- Wyong Grow Group - McKinnon Hall - Bakers Lane Wyong NSW Australia
- Bateau Bay Grow Group - Baptist Church8 Yakalla St Bateau Bay NSW Australia
- Dubbo Grow Group - St Brigit’s Parish198 Brisbane St Dubbo NSW Australia
- Woy Woy Grow Group - Anglican Church Hall151 Blackwall Road Woy Woy NSW Australia
- Hornsby Grow Group - Fusion Centre 5 Jersey Street Hornsby NSW Australia
- Chatswood Grow Group - Chatswood Adventist Church Johnson St & Devonshire St Chatswood NSW Australia
- West Ryde Grow Group - West Ryde Community Hall - 3-5 Anthony Rd West Ryde NSW Australia
- Blacktown Grow Group - St Patricks Parish Church - 51-59 Allawah Street Blacktown NSW Australia
- Mt Druitt Grow Group - The Hubat Ayers Grove - Mt Druitt NSW Australia
- Penrith Grow Group - C3 Church Penrith1/450 High Street Penrith NSW Australia
- Camperdown Grow Group - Common Ground Building31 Pyrmont Bridge Rd Camperdown NSW Australia
- Lidcombe Grow Group - Lidcombe Community Centre - 3 Bridge Street Lidcombe NSW Australia
- Burwood Grow Group - Baptist Church - 23 Conder Street Burwood NSW Australia
- Newtown Grow Group - Newtown Neighbourhood Centre - 1 Bedford Street Newtown NSW Australia
- Newtown Grow Group (Greek Speaking) - Greek Welfare Centre - 378A King Street Newtown NSW Australia
- Bathurst Grow Group - The Wellways Building - 129 Piper Street Bathurst NSW Australia
- Orange Grow Group - Senior Citizens Centre77 Kite Street Orange NSW Australia
- Jannali Grow Group - See Change Church Hall, Level 140-42 Railway Parade Jannali NSW Australia
- Warrawong Grow Group - Warrawong Community Health Centre - Greene Street Warrawong NSW Australia
- Cowra Grow Group - Mission Australia Building - 87 Brisbane St Cowra NSW Australia
- Nowra Grow Group - Wellways, Morrison Arcade, 103 Junction St Nowra Australia
- Nowra Grow Group - Community Health Centre - 5 Lawrence St Nowra NSW Australia
- Belconnen Grow Group - Belconnen Community Centre - Cnr of Swanson Court and Chandler St Belconnen ACT Australia
- Queanbeyan Grow Groups - Queanbeyan Baptist Church - 1-3 Munro Road Queanbeyan NSW Australia
- Narrabundah Grow Group - Grow House - 9 Anembo St Narrabundah ACT Australia
- Leeton Grow Group - Community Health Centre - Seminar Room 2C/- Leeton Hospital-Palm Ave Leeton NSW Australia
- Griffith Grow Group - Griffith Neighbourhood Centre - 80 Benerambah St Griffith NSW Australia
- Townsville Grow Group - Ryan Community Centre - Morindo Drive Townville QLD Australia
- Wangaratta Grow Group - 41 Ovens St41 Ovens St Wangaratta VIC Australia
- Benalla Grow Group - Waminda Community House - 19 Ballintine St Benalla VIC Australia
- Shepparton Grow Group - South Shepparton Community Centre - 11 Service St Shepparton VIC Australia
Country
Australia
Get Growing Program
Get Growing Program
The Get Growing program is a specialised mental health program for school aged participants aged from 11 to 17 years old. This program has been developed to meet the needs of young people, where early intervention can help to prevent mild depression which can often develop into deep despair. The program runs over 10 weeks with a new topic explored each week including:
- Resilience
- Feelings
- Friendship
- Problem solving
- Safety
- Personal value
- Strengths
- Goals
- Stress
- Dealing with a crisis
There’s often only help available to young people who have sever and urgent needs. Get Growing is targeted at young people who ma be at risk to prevent or minimise mental health issues before their mental health declines or reaches crisis point.
Country
Australia
Grow Better Together
Grow Better Together
Grow's Carer Program, Grow Better Together, encourages and supports caregivers of people experiencing mental illness. It utilises the same key elements of the Grow Program encouraging carers to further develop their own personal resources, friendships and supports to overcome barriers they experience as part of their caring role.
Country
Australia
Contact Person / Email
national@grow.org.au
Grow Program
Grow Program
GROW is a community-based national organisation that has more than 60 years’ experience in developing a unique program for improving and maintaining mental health. Grow’s programs are based on lived experience meaning Grow groups are a meeting of peers, made up of people who are striving to develop and maintain good mental health.
The Grow Program is based on a 12-step program of personal growth of mutual help and support. The Grow Program is all-inclusive and draws on many principles for mental, social and spiritual health. At each meeting, members share about how they came to GROW and how they are exploring self-improvement strategies on their road to recovery. It’s not a straight road, and that’s where the support of other GROW members helps – everyone in the group has opportunities to share their experiences of coping with mental wellness. You’ll be motivated by the stories you hear from Growers, and you’ll soon realise you’re not alone.
Joining a Grow group is free – you don’t need to have a referral or a doctor’s diagnosis. Groups are confidential and members can choose to remain anonymous. Our meetings take place in a safe, caring and confidential way, whether the meetings are face-to-face, or online, known as eGrow groups. Our members meet weekly and follow the Group Method. The meetings run for about two hours and the groups vary in size from 3-10 members. We are a peer-to-peer led support group, where newer members are supported and mentored by experienced members who have worked through the Grow Program and have taken on a leadership role within the group.
At each meeting, GROW members will have opportunities to share any of their life challenges or issues, but this is your choice. Some first-time members may choose not to speak or share, and that’s okay. What makes GROW so special is the practical advice and the lived experiences that are shared every week by our members, also known as Growers. This peer-to peer style of support has been proven to be a positive way of helping you remain on the road to recovery. Meetings are free with voluntary contributions welcome.
Country
Australia
Odd Sock Day
Odd Sock Day
What is Odd Socks Day?
Grow will be celebrating the annual Odd Socks Day on Friday 9 October. This is their annual national mental health anti-stigma campaign. On this day, we ask all our supporters to help stamp out the stigma around mental health by wearing their Odd Socks and start the conversation about everyone’s mental health. Ways you can make a difference:
- Be a Friend – be there for others, during the ordinary and extraordinary
- Be Brave – don’t tolerate discrimination or the stigma
- Be Open – share your experiences
- Be Informed – know the truth and dispel the myths
- Be Good to Yourself – recognise the need for self-care
So, this Odd Socks Day, do something that spreads the word in the community and your place of work. Get involved in the fight against stigma and discrimination associated with mental illness.
Country
Australia
Support Accommodation Program
Support Accommodation Program
GROW operates supported accommodation for people with a mental illness in NSW and ACT. The accommodation in NSW provides a transition from the Residential Rehabilitation Program for up to 17 people The ACT house provides accommodation and support for up to five residents as they prepare for independent living.
Country
Austria
Young Adults Program
Young Adults Program
Grow's Young Adults Program, encourages and supports people aged 18-35 with their mental wellbeing. It utilises the same key elements of the Grow Program but with a tailored method which encourages young adults to further develop their own personal resources, friendships and supports to overcome barriers they’re experiencing. Along with GROW material, we also use Ted Talks, YouTube clips, podcasts and articles to assist in our learning and discussions. With a strong caring and sharing community in and outside of meetings, members organise a variety of social activities that are held weekly and monthly (e.g. dinners, coffees meetups, games nights, movie nights, mini golf etc.) As this is a GROW Vic/Tas initiative there are currently 4 groups available only in Victoria:
- Caulfield
- Carlton
- Hawthorn and
- Springvale
Country
Australia
Contact Person / Email
vic@grow.org.au
Organisation
Country: Australia
Health and Disability Commissioner's Consumer Advisory Group (CAG)
Health and Disability Commissioner's Consumer Advisory Group (CAG)
The Health and Disability Commissioner's Consumer Advisory Group (CAG) is an advisory group that provides representative consumer advice to HDC on strategic and operational health and disability issues.
Organisation
Country: Australia
Hearing Voices Iceland
Hearing Voices Iceland
Hearing Voices Iceland is a national association for everyone who hears voices, sees shows or has other unconventional experiences and people interested in
Organisation
Country: Iceland
Email: fanney@hugarafl.is
Hearing Voices Malta
Hearing Voices Malta
Hearing Voices Malta is based on curiosity...to explore the meaning of hearing voices and of having other unusual experiences. They know that a common explanation that is given to people who hear voices is a medical/psychiatric one. Whilst this view may work for some people, others may feel more comfortable in exploring other meanings such as spiritual, philosophical or creative ones. Of course, this is only to be expected seeing that as human beings, we tend to be so individually unique! They are not after trying to find the truth..that one perfect explanation that fits all. They are not after trying to change people.
Organisation
Country: Malta
Email: https://www.facebook.com/groups/hearingvoicesmalta/
Hearing Voices Network Aotearoa NZ
Hearing Voices Network Aotearoa NZ
he Hearing Voices Network Aotearoa NZ – Te Reo Orooro is an Independent Registered Charity made up of Voice Hearers, Friends and Family, Caregivers, Mental Health Workers and Concerned Citizens. As an incorporated Society we have established rules and aims, and are run by our members voted in committee. Membership is available to anyone who would like to be part of our network. It is a small fee of $20 for waged, and $10 or services for the unwaged. Membership is not compulsory for anyone wishing to attend our events or support groups.
Organisation
Country: New Zealand
Email: hvnanz@gmail.com
Hearing Voices Network Cymru
Hearing Voices Network Cymru
Organisation
Country: United Kingdom
Email: https://www.facebook.com/HearingVoicesNetworkCymruWales/
Hearing Voices Network in the Czech Republic
Hearing Voices Network in the Czech Republic
The Hearing Voices Network in the Czech Republic group is intended for those interested in self-help groups "Hearing Voices" and for people who are interested in the principles of working with voices according to the Hearing Voices Network (HVN) movement
Organisation
Country: Czechia
Email: adihasanbasic@hotmail.com
Hearing Voices Network Ireland
Hearing Voices Network Ireland
Hearing Voices Network Ireland offer information, support and understanding to people who hear voices and those who support them.
Organisation
Country: Ireland
Email: info@hearingvoicesnetworkireland.ie
Hearing Voices Network USA
Hearing Voices Network USA
The Hearing Voices Network (HVN) USA is one of over 20 nationally-based networks around the world joined by shared goals and values, incorporating a fundamental belief that there are many ways to understand the experience of hearing voices and other unusual or extreme experiences. It is part of an international collaboration between professionals, people with lived experience, and their families to develop an alternative approach to coping with emotional distress that is empowering and useful to people, and does not start from the assumption that they have a chronic illness.
Organisation
Country: United States of America
Email: info@hearingvoicesusa.org
Helplines Partnership
Helplines Partnership
Helplines Partnership is the membership body for organisations that provide information, support or advice via phone, email, text or online.
Organisation
Country: United Kingdom
Email: info@helplines.org
Inside Out and Associates
Inside Out and Associates
Inside out & associates australia is a respected provider of co-designed recovery-based training and consultation in mental health. They create opportunities to better understand mental distress and what this means for people who have these experiences, families, communities and service systems. They draw on diverse perspectives about the nature of mental distress, believing that being open to different ways of making sense of these experiences leads to more creative, inclusive and hopeful responses. They believe that helpful responses to mental distress require authentic dialogue and true collaboration between all of us impacted by these experiences with a particular emphasis on understanding lived experience.
Organisation
Country: Australia
Institute of Dialogic Practice
Institute of Dialogic Practice
Organisation
Address: 24 West Main Street, Ste. 360 Clinton, CT 06413
Country: United States of America
Jacqui Dillon
Jacqui Dillon
Jacqui Dillon is a writer, campaigner, international speaker and trainer. She has personal and professional experience, awareness and skills in working with trauma and abuse, dissociation, ‘psychosis’, hearing voices, healing and recovery.
Organisation
Kids Help Phone
Kids Help Phone
Kids Help Phone is a mental health support service available to young people across Canada. You can reach a professional counselor by phone at 1-800-668-6868 or by text at 686868. The service is offered in English, French, and over 100 other languages with the help of trained interpreters.
Organisation
Country: Canada
Kites Trust
Kites Trust
Kites Trust is a peer-led mental health organization which values, respects, and utilizes people’s experiences of mental health distress and/or addiction. Kites Trust works to ensure that people who experience mental health crisis and/or addiction have equal opportunities to live, work and participate in the community. Kites promotes consumer leadership as key to achieving social inclusion, equal citizenship rights and improved mental health services for people who experience mental health distress and/or addiction. Some of the ways we promote social inclusion and full citizenship rights are through: consumer leadership, peer support, facilitation, research and evaluation, anti-stigma and discrimination education and training, systemic advocacy, and through active partnerships & co-design.
Kites Youth Peer
Kites Youth Peer
Kites Youth Peer a community of young adults (aged 18 – 30) that are helping one another navigate their mental wellbeing.? They do this through a variety of peer support groups that are centered around community, creativity and conversation which provide a space for young adults to be open and honest about their mental wellbeing. These groups run on a weekly basis hosted by three of our incredible peer support facilitators.
Country
New Zealand
Scholarships for Certificate in Health & Wellbeing – Peer Support
Scholarships for Certificate in Health & Wellbeing – Peer Support
The Whitireia Polytechnic Level 4 Certificate in Health and Wellbeing – Peer Support plus scholarship opportunity will support you to achieve your goals! as peer support workers make a difference and are a growing part of the mental health and addiction workforce.
Country
New Zealand
Organisation
Address: Level 1, Riddiford House 94 Riddiford Street Newtown, Wellington 6021
Country: New Zealand
Postal Address: PO Box 7017, Newtown Wellington 6242
Email: hello@kites.org.nz
Le Réseau français sur l’entente de voix (REV France)
Le Réseau français sur l’entente de voix (REV France)
The French Network on the Understanding of Voices (REV France) is part of the International Movement on the Understanding of Voices, which is represented by some twenty national networks around the world. Their goal is to promote an approach to voices and other unusual perceptions, experiences, or lived experiences that is respectful of people and their expertise.
Organisation
Country: France
Email: admin@revfrance.org
LGBT National Help Center
LGBT National Help Center
LGBT National Help Center provides free & confidential peer support, information, and resources. They provide a warmline open 4pm to 12am.
Organisation
Country: United States of America
LGBT Senior Line
LGBT Senior Line
LGBT Senior Line provides free & confidential peer support, information, and resources
Organisation
Country: United States of America
LGBT Youth Line
LGBT Youth Line
LGBT Youth Line provides free & confidential peer support, information, and resources.
Organisation
Country: United States of America
Lifeline Australia
Lifeline Australia
Lifeline Australia are a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services. We exist so that no person in Australia has to face their darkest moments alone.
Organisation
Country: Australia
Lifeline New Zealand
Lifeline New Zealand
Lifeline New Zealand's compassionate team is available to offer support, and provide a safe space for you whenever you need it.
- Helpline: 0800 543 354
- Text us on: 4357
- TAUTOKO Suicide Crisis Helpline: 0508 828 865
Organisation
Country: New Zealand
Lived Experience Advisory Group Association of Mental Health Providers
Lived Experience Advisory Group Association of Mental Health Providers
The Living Experience Advisory Group (LEAG) is co-chaired by two experts of mental health services in their capacity as a “user of services” and a “carer”, bringing two different perspectives of access, delivery, and receipt of services.
Organisation
Country: United Kingdom
Lived Experience Advisory Panel (LEAP) The Blackdog Institute
Lived Experience Advisory Panel (LEAP) The Blackdog Institute
The Lived Experience Advisory Panel provide perspective and advice on a range of Institute-related activities including research priorities, research methods, implementation and delivery of programs and services, and dissemination of research and information. The LEAP group meet 4 times per year and provides:
- Consumer and community perspectives on the research conducted at the Black Dog Institute
- Feedback on the methodology, implementation and dissemination of research projects
- Evaluation of acceptability of project protocols
- Guidance on how to raise awareness of mental health issues in the community
- Reports of experiences regarding pathways to care and suggestions on where the gaps are
- Perspectives on the use of e-health technologies for mental health including specific apps and online tools
- Advice on project documents including consent forms, participant information sheets, study resources
- Advice on the use of social media including the Institute website, Twitter, Facebook
- Feedback on material designed for community dissemination
Organisation
Lived Experience Australia
Lived Experience Australia
Lived Experience Australia provides systemic advocacy by being informed about the issues facing people with mental health issues, their families and carers and using this to influence mental health policy, planning and decision making at local, state and national levels. Formed in 2002, Lived Experience Australia was previously known as the Private Mental Health Consumer Carer Network (Australia) to promote the interests of members of the community requiring private mental health services. While our focus is on private sector mental health services, we provide national systemic advocacy for consumers, families and carers in all mental health settings. They activities are making a difference in the mental health sector. They develop high quality resources for consumers, families, carers, clinicians and service providers.
Lived Experience Australia is involved in research projects to broaden the evidence base and knowledge of the mental health sector in Australia. The State Advisory Forums are a key mechanism through which we identify the issues and needs of consumers and carers at the grass roots level.
State Advisory Forums
State Advisory Forums
Lived Experience Australia regularly advises our friends of any State Advisory Forum meetings being held in their jurisdiction with an invitation to attend. The State Advisory Forums are a key mechanism through which we identify the issues and needs of consumers and carers at the grass roots level.
- NSW - Simone Allan - sallan@livedexperienceaustralia.com.au
- TAS - Darren Jiggins - djiggins@livedexperienceaustralia.com.au
- ACT - Judy Bentley - jbentley@livedexperienceaustralia.com.au
- SA - Sharon Lawn - slawn@livedexperienceaustralia.com.au
- QLD - Norm Wotherspoon - nwotherspoon@livedexperienceaustralia.com.au
- VIC - Helene Langley - hlangley@livedexperienceaustralia.com.au
Country
Australia
Organisation
Country: Australia
Lived Experience Network (LEN) Australian Early Psychosis Collaborative Consortium (AEPCC)
Lived Experience Network (LEN) Australian Early Psychosis Collaborative Consortium (AEPCC)
The Lived Experience Network (LEN) is one of three programs AEPCC has established to improve the lives of young people experiencing psychosis – alongside a Clinical Trials and Translation Network (CTTN) and Clinical Quality Registry (CQR). Members from across Australia come together through the LEN to ensure the voice of people with lived experience of psychosis is central to AEPCC’s leadership and decision-making.
Organisation
Address: 35 Poplar Road, Parkville, VIC 3052, Australia
Country: Australia
Email: aepcc@orygen.org.au
Mad School
Mad School
Mad School was co-created by academic specialists and community experts with direct experience with mental health services. Mad School’s thematic modules expand critical thinking skills and student potential for fostering positive change in the mental health world.
Organisation
Country: Canada
Mad Studies Network Australia
Mad Studies Network Australia
The Mad Studies Network Australia is a collective of scholars, activists, and advocates promoting critical perspectives on mental health and challenging traditional approaches. It aims to advance Mad Studies as an academic field and social justice movement in Australia.
Organisation
Country: Australia
Madness Canada
Madness Canada
Madness Canada is an activist site that supports academic-community collaborations. Madness Canada is your passport to diverse inquiries into the past, present, and future of mental health. Madness Canada/ folie Canada believes that Mad Studies should pay particular attention to the mechanisms of power and social justice issues. We aim to use history to understand the present and illuminate the future. Their work draws on diverse experiences, skills and perspectives in recognizing the legacy of Mad Pride within Canadian communities. Contributors to the website include community members, academics, educators and policy makers.
Organisation
Country: Canada
Email: info@madnesscanada.com
McPin Foundation
McPin Foundation
The McPin Foundation is a mental health research charity. They believe research is done best when it involves people with relevant personal experience that relates to the research being carried out. They call this ‘lived experience’ and integrate this into our work. Their work is inspired by our vision of a mental health system in which research and services are shaped by people with relevant personal experience that relates to the research being carried out or the service being designed. They do this by:
- Delivering high-quality mental health research and evaluations that use collaborative methods
- Supporting and helping to shape the research of others, often advising on strategies to involve expertise from lived experience
- Working to ensure mental health research achieves positive change by influencing methods, practice, and decision-making in mental health research
Organisation
Address: Unit 1.4, The Green House 244-254 Cambridge Heath Road London, E2 9DA
Country: United Kingdom
Email: contact@mcpin.org
Meeting for Minds
Meeting for Minds
Meeting for Minds supports partnerships between people with lived experience and mental health researchers to improve outcomes through co-designed initiatives. Meeting for Minds is a not-for-profit organisation dedicated to research of the brain and disorders of the brain in partnership with people living with mental illness research.
Organisation
Country: Australia
Email: contact@meetingforminds.com
Melissa Roberts Foundation
Melissa Roberts Foundation
The MRF is a Health Promotion Charity which promotes recovery through the use of skills and techniques developed predominantly by people with lived experience, who have overcome the disabling impact of their condition.
Organisation
Country: Australia
Email: info@melissarobertsfoundation.org.au
Mental Health America Center For Peer Support
Mental Health America Center For Peer Support
Mental Health America Centre For Peer Support is a hub that has all the latest on peer support. The Center for Peer Support serves as a source of information and resources to be used both by those interested in peer support and for peers themselves.
Friendship Community Center Peer Support Program (Mental Health America of Greater Augusta)
Friendship Community Center Peer Support Program (Mental Health America of Greater Augusta)
Friendship's Peer Support program is a self -directed recovery based program assisting adults living with chronic mental illnesses with re-establishing and developing essential skills needed to reintegrate into the community. The program is designed to assist these individuals in gaining skills and recovery modes that enable them to maintain their mental health recovery, eliminate mental health crises, minimize hospital visits, stay out of jail, and move into the community with sustainable employment.
Country
United States of America
How To Become A Peer Support Specialist
How To Become A Peer Support Specialist
How To Become A Peer Support Specialist is information to share the tools, skills, and information you have learned to transform your own life with individuals going through similar struggles. Not only do you get to contribute to the lives of others, but you also improve your own recovery and wellbeing in the process. As more and more learn about the impact of peer support, opportunities and career paths for peer specialists will grow and expand. The growth of peer support has the potential to radically transform the ways we support people in the behavioral health system.
Country
United States of America
Independence Center (Mental Health Connecticut)
Independence Center (Mental Health Connecticut)
Independence Center (Mental Health Connecticut) promotes value, respect and meaningful relationships, which are integral to engaging in the community. The IC offers an environment for individuals with mental health conditions to gain the knowledge, skills, and confidence to achieve their goals and realize recovery. Health and wellness play an integral role in all aspects of the IC, and daily workshops provide members with supports that can positively impact their recovery journey and showcase individual purpose.
Address
21 Church Street Waterbury, CT 06702
Country
United States of America
Contact Person / Email
tgenova@mhconn.org
It’s My Life: Social Self-Directed Care
It’s My Life: Social Self-Directed Care
It's My Life: Social Self-Directed Care combines the evidence-based practices of Peer Support and Psychiatric Rehabilitation and the emerging best practices of Self-Directed Care and Life Coaching into an integrated skill and support strategy to help people build networks of friends and intimate relationships. This project promotes social inclusion so individuals feel less isolated which helps to increase self-esteem and self-worth. This in turn improves overall functioning with networks that include supportive and sustainable relationships that will increase their quality of life while reducing crisis events and hospitalizations. Ultimately, this project assists the participants in setting and reaching social and personal goals.
Country
United States of America
MHAIRC Drop-In Centers (Mental Health Association in Indian River County)
MHAIRC Drop-In Centers (Mental Health Association in Indian River County)
The Mental Health Association in IRC sponsors three peer-run Drop-in Centers which provide a safe haven for adults with severe and persistent mental illness. They are located in Indian River, Martin and Okeechobee Counties. Open 365 days a year the Centers are designed to empower members to enhance the quality of their lives. Recreational and social activities are offered to all members to promote a supportive, active and empowering atmosphere as members actively participate in their recovery.
Country
United States of America
National Certified Peer Specialist (NCPS) Certification
National Certified Peer Specialist (NCPS) Certification
The National Certified Peer Specialist (NCPS) certification is a voluntary, examination-based certification that allows peers to demonstrate a high level of experience and competencies in peer support. The NCPS does not replace state certifications but is an add-on to required state certifications. Individuals who earn the NCPS go above and beyond state certification to show their leadership and commitment to the growth and advancement of the field.
Mental Health America (MHA) believes the NCPS is a stepping stone toward the advancement and expansion of the field of peer support. Our goals include more career trajectories for peers and more opportunities for payment, including in Medicare and commercial insurance. While MHA works toward these goals, NCPSs are individuals jointly committed to the advancement of the field.
Country
United States of America
Contact Person / Email
kdavis@mhanational.org
Peer Place
Peer Place
At Peer Place Community Support Center, members interact and socialize with fellow members and their trained Recovery Support Mentors. Through daily groups, one on one peer coaching, and social connection, members feel supported and learn skills that aid them in their recovery journey.
Country
United States of America
The Peers Empowering Peers program (PEP) Program
The Peers Empowering Peers program (PEP) Program
The Peers Empowering Peers program (PEP) program trains and deploys Peer Specialists – people who have lived experience with mental illness themselves – to help their peers navigate the health care system reduce re-hospitalization rates, improve behavioral health, and improve quality of life. Our Peer Specialists work to help patients who are hospitalized with behavioral health diagnoses and then follows them into the community to assist them in their recovery. Contact: 561-832-3755
Country
United States of America
What is a Peer
What is a Peer
The concept of “peer support” in mental health has its roots in the self-help movement that began in the 1970s. During a time of intense focus on civil rights and social change, people who had survived the abuses of psychiatric hospitals came together to support each other and work towards healing. They understood there was more to recovery than “symptom management” and that individuals who had been hospitalized were capable of supporting one another and living meaningful lives in the community.
Thanks to the leadership of peers and the growing evidence around the practice over the past decades, the peer workforce has grown to over 24,000 supporters working in all 50 states and U.S. territories. Considered an evidence-based practice by the Substance Abuse and Mental Health Services Administration (SAMHSA), peer support is Medicaid reimbursable in over 41 states. From the criminal justice system to housing services to hotlines, peers model recovery and contribute to the lives of others.
Organisation
Address: 500 Montgomery Street, Suite 820 Alexandria, VA. 22314
Country: United States of America
Mental Health America Center For Peer Support
Mental Health Reform Advisory Committee Australian Government Department of Health and Aged Care
Mental Health Reform Advisory Committee Australian Government Department of Health and Aged Care
The Mental Health Reform Advisory Committee is shaping and supporting the government’s response to the Better Access evaluation and broader mental health reforms.
Organisation
Country: Australia
Email: enquiries@health.gov.au
Mental Health Society of Ghana (MEHSOG)
Mental Health Society of Ghana (MEHSOG)
Mental Health Society of Ghana (MEHSOG) is a broad-based grassroots membership association of mental health and epilepsy service users and their primary carer-givers.
Organisation
Country: Ghana
Email: info@mehsog.org
Mental Health Uganda (YULU)
Mental Health Uganda (YULU)
Gulu branch of national service user organisation, focused on peer support, awareness, sustainable livelihoods and advocacy. Mental Health Uganda, Gulu has initiated a variety of income-generating activities, as well as a local savings scheme, for economic empowerment. Livelihood activities are designed to help break the cycle of poverty and mental illness, subsidize cost of treatment, bring service users a sense of purpose in their daily lives, and combat stigma by demonstrating to families and communities that they have something valuable to contribute.
Organisation
Email: gulumentalhealth.ug@gmail.com
Mental Health User’s Association of Mozambique (AMUSAM)
Mental Health User’s Association of Mozambique (AMUSAM)
Mental Health User’s Association of Mozambique-AMUSAM is a non-governmental and not for profit organization founded in 2013 and based in Mozambique. Members of AMUSAM are mental health users and other persons with psycho-social disabilities. AMUSAM’s vision is “an inclusive society, where mental health users have Access to the same opportunities under equal conditions with others, so as to have an independent life and respect for their inherent dignity” and the mission is to “promote strengthening of associative movement and the defense of a stigma and social exclusion free society. It’s objectives comprise: realizing researches and generating knowledge on the situation of mental health users in Mozambique; realizing advocacy actions for better access to rehabilitation and other support services, as well as Access to education and employment; mobilizing mental health users to join AMUSAM; Capacity building of mental health users in specific issues such as HIV/AIDS, reproductive health, among others.
Organisation
Country: Mozambique
Military Helpline
Military Helpline
Military Helpline provides confidential crisis support for military service members, veterans & their families
Organisation
Country: United States of America
Mind and Body Consultants
Mind and Body Consultants
Mind and Body Consultants deliver peer-led mental health and addiction services, under the Emerge Aotearoa Trust Group. Projects include:
Consultancy Services
Consultancy Services
Mind & Body works with organisations and peer workers to support Aotearoa’s growing peer-to-peer services. As New Zealand’s largest peer-led organisation, we see the positive impact these specialist services have for people, their wh?nau and communities. It makes us proud to provide consultancy services to help people thrive. They support other peer organisations; train and supervise peer workers; and deliver workshops that address stigma and discrimination still faced by those experiencing mental distress or addiction.
- Peer Worker Supervision: external supervision to mental health and addiction service providers for their peer workforce. Peer services are a specialist field. They come with unique experiences for the peer support workers who assist others managing or recovering from mental distress and/or addiction. Our highly trained supervisors assist peer support workers to reflect on the successes and challenges in their role, identify their goals, and work with them to resolve any issues they may be facing.
- Peer Support Training: Mind & Body Peer Support Training will give you insight into the ways your lived experience can help others to build self-determination, autonomy and hope for a life they find worthwhile.
Country
New Zealand
Peer Support and Advocacy
Peer Support and Advocacy
Mind and Body Consultants provide Peer Support and Advocacy services will always provide a safe and confidential space for you to talk to someone who gets it. We can meet one-to-one with you to listen, share our own experiences, and support you to reach your wellbeing goals. Their trained support workers are ‘peers’ – people who have also experienced mental distress and/or addiction and recovery - and who use their experiences to support others. Peer support offers you the opportunity to work alongside someone where you build a mutual relationship based on trust and respect, and move towards achieving mutually agreed goals.
Country
New Zealand
Organisation
Address: Unit 1, 101, Main Highway, Ellerslie, Auckland 1051
Country: New Zealand
Email: admin@mindandbody.co.nz
Mind Recovery College
Mind Recovery College
the Mind Recovery College bridges the gap between mental health services and education, assisting people to develop knowledge and skills to use in their mental health recovery journey. Participants identify their own learning needs and choose from a suite of courses, which are delivered by facilitators who use their mental health lived experience and recovery to inform their teaching. Delivered both face-to-face and online, the Mind Recovery College offers structured courses and social recreational activities across a range of areas and interests. Courses vary in length, and are constantly reviewed and adapted to respond to the needs and interests of participants. Mind Recovery College courses are currently offered in:
- Queensland
- South Australia
- Victoria
- Western Australia.
Organisation
Country: Australia
Email: mindconnect@mindaustralia.org.au
Mindful Employer Canada
Mindful Employer Canada
Mindful Employer Canada is a not-for-profit that knows our strength lies in the values we stand behind and how those have shaped the objectives of our leadership programs. Since our inception in 2013, we've evolved into a national organization that is proud to support the success of leaders and their teams across Canada. Whether you're already a leader, or aspiring to take on a leadership role, we're confident we can help you overcome workplace challenges efficiently.
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Psychologically Safe Leader Method: In Psychologically Safe Leader Method we get down to what to say, when to say it, and how to say it. Rather than share theory or processes with leaders who are already dealing with high demands. we make it easy for them to take what they learn and apply it immediately to the situations at hand. We don't expect leaders to be mental health experts, we actively teach them to do no harm, to know when someone needs additional resources, and to learn how to recommend these resources in a tactful and encouraging way.
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In-House: We see every challenge as an opportunity, and this program helps organizations ensure that their leaders are adept to handle workplace issues. Whether you're a small business or large organization, Mindful Employer Canada provides you with everything you need to teach your leaders strategies that effectively address workplace issues. Our group facilitation format can be done in-person or virtually and creates opportunities for a recognized practice across all leadership levels when addressing issues.
Organisation
Country: Canada
Movimento Ouvir Vozes – Portugal
N?ku te Ao
N?ku te Ao
N?ku te Ao is a nationwide programme to end prejudice and discrimination against people with experience of mental distress.
Organisation
Country: New Zealand
NAMI Connection Recovery Support Group
NAMI Connection Recovery Support Group
NAMI Connection Recovery Support Group is a free, peer-led support group for any adult who has experienced symptoms of a mental health condition. You will gain insight from hearing the challenges and successes of others, and the groups are led by trained leaders who’ve been there. NAMI’s support groups are unique because they follow a structured model to ensure you and others in the group have an opportunity to be heard and to get what you need.
- Free of cost to participants
- Designed for adults (18+) with mental health conditions
- Led by people with mental health conditions
- 90 minutes long and meets weekly, every other week or monthly (varies by location)
- No specific medical therapy or treatment is endorsed
- Confidential
Organisation
Country: United States of America
NAMI National Warmline Directory
NAMI National Warmline Directory
A Warmline is a peer-run phone line that offers callers emotional support and is staffed by volunteers who are in recovery themselves.
Organisation
Country: United States of America
National Association of Peer Program Professionals
National Association of Peer Program Professionals
The National Association of Peer Program Professionals is an organisation that helps adults establish, train, supervise, maintain, and evaluate peer programs so that peers may help each other with the maximum effectiveness.
Peer Mediation Online
Peer Mediation Online
Peer mediation is the most commonly used conflict resolution education program in the United States. Research indicates that as many as 25% of US schools have had peer mediation programs serving grades 3 to12 and many programs in large urban districts are districtwide. However, three important changes in the educational and social context now suggest the need for an online version of peer mediation.
Country
United States of America
Organisation
Address: 58 Portwest Court St. Charles, MO 63303
Country: United States of America
Email: nappp@sbcglobal.net
National Association of Peer Specialists
National Association of Peer Specialists
National Association of Peer Specialists is an organisation dedicated to promoting peer specialists throughout the United States. The National Association of Peer Specialists, Inc. (NAPS), is a private, non-profit organization dedicated to peer support in mental health systems. Founded in November 2004 by a group of peer specialists, the organization has quickly grown with members from every state. NAPS offers members:
- A quarterly newsletter
- Discounts on recovery-oriented materials
- Access to recovery and peer support information
- Sponsors an annual conference for peer specialists which brings together peer specialists and supporters of the peer specialist movement to share ideas, strategies, and information about innovative programs that work.
Organisation
Country: United States of America
Postal Address: PO Box 755 Norton, MA 02766
Email: info@inaops.org
National Coalition for Mental Health Recovery (NCMHR)
National Coalition for Mental Health Recovery (NCMHR)
The National Coalition for Mental Health Recovery (NCMHR) is a user-led advocacy organisation that promotes mental health recovery and self-determination for individuals with lived experience.
Organisation
Country: United States of America
Email: info@ncmhr.org
National Coalition of Mental Health Consumer/Survivor Organizations (NCMHCSO)
National Coalition of Mental Health Consumer/Survivor Organizations (NCMHCSO)
The National Coalition of Mental Health Consumer/Survivor Organizations (NCMHCSO) provide a collective voice to transform mental health systems and change public perception about people diagnosed with mental illness. Advocates participated in meetings to develop collaborative strategies to further expand consumer-driven services and flexible Medicaid waivers that promote self-determined care. As a direct result of these meetings NCMHCSO:
- Increased funding for consumer statewide networks
- Participated in several White House meetings, briefings, and policy recommendation sessions with senior advisors to the President.
- Developed Emotional CPR (eCPR), a public health education program that trains laypeople and law enforcement to assist someone through an emotional crisis.
- Participated in the development of the Justice for All Action Network, a national cross-disability coalition which has greatly enhanced the Coalition's policy and legislative influence in Washington, D.C.
Organisation
Country: United States of America
Email: info@ncmhcso.org
National Developers of User and Carer Involvement in Education network (DUCIE)
National Developers of User and Carer Involvement in Education network (DUCIE)
DUCIE aims to enhance the involvement of users and carers in learning and teaching through development of a support network for user and carer involvement development workers employed within UK higher education institutions (HEIs).
Organisation
Country: United States Minor Outlying Islands
Email: ccramhp@gmail.com
National Empowerment Centre (NEC)
National Empowerment Centre (NEC)
The National Empowerment Centre (NEC) is a consumer/survivor/expatient-run organization that provides a number of programs and services throughout the United States of America. The NEC performs a number of activities including:
- Education and Training: the NEC speak at conferences and deliver workshops
- Information and Referral: the NEC has a toll-free information and referral line (978 685 1494)
- Networking: the NEC keeps updated lists of consumer-run organization and advocacy groups.
- Conference Planning: the NEC is a National Technical Assistance Center that coordinates and hosts the National Alternatives Conference, a completely consumer/survivor/ex-patient run national conference where hundreds of us come together to share ideas, network, and celebrate our movement. The National Empowerment Center has also sponsored two Learning From Us Conferences comprised of psychiatric consumer/survivors/ex-patients who share their expertise with mental health professionals, educators and policy makers.
- Publishing and Media: NEC staff are internationally recognized authors with many publications and books, professional journals, scholastic books, popular press and alternative publications.
- Policy and representation on National Boards
- Research
- Development of Resources
Consumer-Run Statewide Organizations
Consumer-Run Statewide Organizations
Consumer-runs organizations are organizations in which consumers make up the majority of the staff and the board of the organization. These consumer-run organizations encompass the entire state or large parts of states. These organizations can be contacted for consumer support groups or programs in their respective states.
Country
United States of America
Directory of Peer Respites
Directory of Peer Respites
The National Empowerment Centre (NEC) has a database of peer respites, voluntary, short-term, overnight program that provides community-based, non-clinical crisis support to help people find new understanding and ways to move forward. They operates 24 hours per day in a homelike environment. Peer respites are staffed and operated by people with psychiatric histories or who have experienced trauma and/or extreme states.
Emotional CPR (eCPR)
Emotional CPR (eCPR)
Emotional CPR (eCPR) is an educational program designed to teach people to assist others through an emotional crisis. eCPR is based on the principles found to be shared by a number of support approaches:
- Trauma-informed care
- Counseling after disasters
- Peer support to avoid continuing emotional despair
- Emotional intelligence
- Suicide prevention and
- Cultural attunement.
Address
55 Summer Street Rochester, NH 03867
Country
United States of America
Medication Optimisation
Medication Optimisation
Medication optimization is a term used by peers, professionals, family members and advocates calling for the adoption sound medication prescription protocols based in shared decision making, informed consent, and the principle of ‘do no harm.’
- Foundation for Excellence in Mental Health Care: a foundation focusing on identifying, developing, and sharing knowledge with the public about mental health care that best helps people recover and live well in society. They promote improvements in mental health care by sponsoring research and the development of programs designed to help people thrive–physically, mentally, socially and spiritually. C
- When Government Propaganda Masquerades as Science (Robert Whitaker)
- Rxisk.org: is the drug safety website that provides a database to research and report side effects.
Peer-run Warmlines & Resources
Peer-run Warmlines & Resources
Peer-run Warmlines & Resources is a directory of peer-run warmlines.
Organisation
Country: United States of America
Email: https://power2u.org/contact/
National Hearing Voices Network
National Hearing Voices Network
The English National Hearing Voices Network focuses on helping to create respectful and empowering spaces, whilst challenging the inequalities & oppressive practices that hold people back.
Organisation
Country: United Kingdom
Email: info@hearing-voices.org
National Hotline for Mental Health Crises and Suicide Prevention NAMI
National Hotline for Mental Health Crises and Suicide Prevention NAMI
Organisation
Country: United States of America
National Mental Health Consumer Alliance
National Mental Health Consumer Alliance
The National Mental Health Consumer Alliance is the national peak body for mental health consumers, led by and for people with lived experience of mental health challenges.We unite Australia's strongest voices for mental health justice: a federation of state and territory consumer peaks, each with deep roots in community, fierce integrity, and grassroots insight. Together, we represent over 8,000 active members and more than 135 years of collective lived experience leadership.
Organisation
Country: Australia
National Mental Health Consumer Alliance
National Mental Health Consumer Alliance
The National Mental Health Consumer Alliance is the national peak body representing the voice and lived experience of all mental health consumers on national issues. Over 135 years’ experience of leadership, representation and advocacy by, for and with consumers who have a lived experience of mental health issues
Organisation
Address: 12/275 Belmont Ave, Cloverdale WA 6105
Country: Australia
Email: hello@nmhca.org.au
National Mental Health Consumer and Carer Forum (NMHCCF)
National Mental Health Consumer and Carer Forum (NMHCCF)
The National Mental Health Consumer and Carer Forum (NMHCCF) is a combined national voice for consumers and carers participating in the development of mental health policy and sector development in Australia. NMHCCF members represent mental health consumers and carers on a large number of national bodies, including government committees and advisory groups, professional bodies and other consultative forums and events. Members use their lived experience, understanding of the mental health system and communication skills to advocate and promote the issues and concerns of consumers and carers. The NMHCCF provides advocacy on mental health consumer and carer issues through representation on a large number of national bodies such as:
- Government committees
- Advisory groups
- Professional bodies
- Consultative forums
- Events.
NMHCCF members also research and prepare submissions, raise awareness and share information relevant to consumers and carers at the national level.
Organisation
Country: Australia
Postal Address: PO Box 174 Deakin West ACT 2600
Email: NMHCCF@mhaustralia.org
National Mental Health Consumer's Self-Help Clearinghouse
National Mental Health Consumer's Self-Help Clearinghouse
The National Mental Health Consumers’ Self-Help Clearinghouse is a peer-run national technical assistance and resource center that fosters recovery, self-determination, and community inclusion. The Clearinghouse serves individuals with lived experience of a mental health condition, peer-run service and advocacy organizations, family members, mental health professionals and service providers, policy makers, and the public. The Clearinghouse continues to connect people to self-help and advocacy resources and offer expertise to and about peer-run groups and organizations that serve individuals who have been diagnosed with mental health conditions.
Advocacy Organisations
Advocacy Organisations
Advocacy organizations vary in focus and may include:
- Individuals getting what they need from mental health and other systems or providers
- Creating change and shifting resources at the local level to better serve consumers and the public.
- Working to counter the effects of stigma, discrimination and the negative stereotypes of people with mental illnesses.
- Moving governmental systems forward
- Supporting civil rights through legislative or policy advocacy.
Country
United States of America
Club House
Club House
A clubhouse is a structured rehabilitation program focusing on developing vocational skills. Participants are members of the clubhouse and are involved in many decisions and in day-to-day operations of the clubhouse. Many clubhouses have paid staff members who are consumers. The International Center for Clubhouse Development oversees certification of clubhouses that follow the “Clubhouse Model” pioneered by Fountain House in New York City.
Country
United States of America
Community Training
Community Training
Community Education educate the community at large about mental health issues, in an effort to reduce stigma and discrimination and to inform people about the availability of services. Often, these efforts rely on people sharing their personal experiences with mental illness.
Country
United States of America
Consumer-Driven Programs
Consumer-Driven Programs
Consumer-Driven Service Programs include a significant contribution from mental health consumers in design, administration, executive leadership, service provision and/or day-to-day program decision-making. Some, but not all, of these organizations have consumer involvement as an essential part of their charter or mission statement, requiring, for instance, a majority of consumers on their Board of Directors or staff.
- Advocacy: advocacy organizations vary in focus. Some help individuals get what they need from mental health and other systems or providers. Others focus on creating change and shifting resources at the local level to better serve consumers and the public. Many work to counter the effects of stigma and discrimination such as NIMBYism (Not-in-My-Back-Yard) and sensationalist media coverage that reinforce negative stereotypes of people with mental illnesses. Still others seek to move governmental systems forward and support civil rights through legislative or policy advocacy. Many organizations and individuals do several of these.
- Clubhouse: a clubhouse is a structured rehabilitation program focusing on developing vocational skills. Participants are members of the clubhouse and are involved in many decisions and in day-to-day operations of the clubhouse. Many clubhouses have paid staff members who are consumers. The International Center for Clubhouse Development oversees certification of clubhouses that follow the “Clubhouse Model” pioneered by Fountain House in New York City.
- Community Education: many mental health consumers are involved in efforts to educate the community at large about mental health issues, in an effort to reduce stigma and discrimination and to inform people about the availability of services. Often, these efforts rely on people sharing their personal experiences with mental illness.
- Crisis Prevention/Respite: a common goal of consumer-delivered services is to reduce hospitalizations and the use of emergency services. Some services seek to prevent people from reaching the crisis stage. For example, “warm lines” offer a supportive voice to people who are not in crisis and for whom a hot line would be inappropriate. Other services are designed to help people approaching or experiencing crises. Examples include crisis response teams that have consumer staff and respites, which on a voluntary basis provide a supportive environment as an alternative to hospitalization.
- Drop-in Center: a drop-in center provides a welcoming environment for mental health consumers, as well as a wide range of activities, including support groups, recreational and social events, and linkages with support services. For more information about drop-in centers, see the Clearinghouse technical assistance guide on the topic.
- Employment: in many programs, consumer staff members provide employment supports that enable clients to choose, get, and keep jobs. Examples include resume preparation, benefits counseling, job readiness, skills development, computer training, and job coaching.
- Homeless Outreach: outreach to consumers who are homeless can help link them with mental health services, health care, housing, and other supports, but mistrust of the system often poses a barrier to successful outreach. Some outreach programs employ formerly homeless consumers, whose personal experience can help to build trusting relationships.
- Housing: consumer staff members are employed by housing providers, including housing that is part of a more comprehensive service program. Consumer staff members also provide housing-related services, ranging from assistance in finding and securing housing, to providing supportive services.
- Peer Case Management: in many areas, consumers are employed to provide case management services, and published studies have demonstrated the effectiveness of consumer case management teams.
- Peer Companion: recognizing that friendships and social relationships are key to recovery, some programs involve matching people with similar interests who spend significant amounts of time together in a supportive relationship. Often, volunteers and staff are themselves consumers.
- Peer Support & Peer Counseling: in peer support programs, consumer staff members receive extensive training in critical areas such as benefits acquisition, goal planning, and self-care. However, unlike traditional case management services, the peer counselor’s own recovery experience is central to the relationship with clients, through shared experience and mentorship.
- Recovery Education: some programs have as their focus training people how to take personal responsibility for recovery through techniques and plans. These educational programs can take the form of intensive training retreats or ongoing classes. Often, participants have the opportunity to join ongoing support groups.
- Recreation/Arts: in addition to traditional services and supports, recovery and a meaningful life in the community require opportunities for relaxation, socializing, and fun, and recreational programs help to fill this need. Art programs can also provide opportunities for self-expression, and some programs even help consumers sell their artwork.
- Support Group: support groups meeting on a regular basis offer opportunities for mutual support at little cost. Some groups follow well-established models, while others operate based solely on the input of group members.
- Technical Assistance: to foster the growth of consumer-delivered services, state and national organizations offer technical assistance to programs and groups at the local level, as well as helping individuals start new services.
- Other Programs
Country
United States of America
Crisis Prevention & Respite
Crisis Prevention & Respite
Crisis Prevention/Respite include consumer-delivered services that aim reduce hospitalizations and the use of emergency services. Some services seek to prevent people from reaching the crisis stage.
- Warm lines offer a supportive voice to people who are not in crisis and for whom a hot line would be inappropriate
- Help people approaching or experiencing crises.
- Ccrisis response teams that have consumer staff and respites, which on a voluntary basis provide a supportive environment as an alternative to hospitalization.
Country
United States of America
Directory of Consumer-Driven Services (CDS)
Directory of Consumer-Driven Services (CDS)
Rhe Directory of Consumer-Driven Services (CDS) is a project of the National Mental Health Consumers' Self-Help Clearinghouse that provides consumers, researchers, administrators, service providers, and others with a comprehensive central resource for information on national and local consumer-driven programs. Such programs have a proven track record in helping people recover from mental illnesses. The CDS Directory highlights the vital role consumer-driven programs play in the continuum of care and allows programs to share their successful innovations with others. Through the CDS Directory:
- Mental health consumers can find local services and supports that best meet their needs.
- Managers and staff of consumer-driven services can examine the practices of other programs, borrow solutions to common challenges, and network with people running similar programs.
- Organizations operating consumer-driven services have a forum to promote their programs' accomplishments.
- Systems administrators and peer specialists exploring the creation of new programs can compare the merits of existing programs and identify useful resources.
- Researchers studying consumer-driven services can locate and contact programs they wish to study (e.g., multiple programs matching a particular service model) and will be able to review existing research.
Address
NMHCSH Clearinghouse, 1211 Chestnut St., Suite 1100, Philadelphia, PA 19107.
Country
United States of America
Contact Person / Email
info@cdsdirectory.org
Drop-In Centers
Drop-In Centers
A drop-in center provides a welcoming environment for mental health consumers, as well as a wide range of activities including:
- Support groups
- Recreational and social events, and
- Linkages with support services.
Country
United States of America
Employment Supports
Employment Supports
Employment provide programs that enable clients to choose, get, and keep jobs including:
- Resume preparation
- Benefits counseling
- Job readiness
- Skills development
- Computer training, and
- Job coaching.
Country
United States of America
Homelessness Outreach
Homelessness Outreach
Homeless Outreach provide utreach to consumers who are homeless can help link them with mental health services, health care, housing, and other supports, but mistrust of the system often poses a barrier to successful outreach. Some outreach programs employ formerly homeless consumers, whose personal experience can help to build trusting relationships.
Country
United States of America
Housing Services
Housing Services
Consumer staff members are employed by housing providers including:
- Housing that is part of a more comprehensive service program
- Assistance in finding and securing housing
- Provide supportive services.
Country
United States of America
Peer Case Management
Peer Case Management
Peer Case Management are consumers employed to provide case management services. Published studies have demonstrated the effectiveness of consumer case management teams.
Country
United States of America
Peer Companion
Peer Companion
Peer Companion is about recognizing that friendships and social relationships are key to recovery. Some programs involve matching people with similar interests who spend significant amounts of time together in a supportive relationship. Often, volunteers and staff are themselves consumers.
Country
United States of America
Peer Support & Peer Counseling
Peer Support & Peer Counseling
Peer Support & Peer Counseling provide peer support programs, in which consumer staff members receive extensive training in critical areas such as benefits acquisition, goal planning, and self-care. However, unlike traditional case management services, the peer counselor’s own recovery experience is central to the relationship with clients, through shared experience and mentorship.
Country
United States of America
Recovery Education
Recovery Education
Recovery Education provide programs that focus their training people how to take personal responsibility for recovery through techniques and plans. These educational programs can take the form of intensive training retreats or ongoing classes. Often, participants have the opportunity to join ongoing support groups.
Country
United States of America
Recreation Arts
Recreation Arts
Recreation/Arts provide opportunities for self-expression, and some programs even help consumers sell their artwork.
Country
United States of America
Support Groups
Support Groups
Support groups provide meetings on a regular basis offer opportunities for mutual support at little cost. Some groups follow well-established models, while others operate based solely on the input of group members.
Country
United States of America
Technical Assistacne
Technical Assistacne
Technical Assistance are state and national organizations offer technical assistance to programs and groups at the local level, as well as helping individuals start new services to provide assistance to foster the growth of consumer-delivered services,
Country
United States of America
Organisation
Country: United States of America
Email: selfhelpclearinghouse@gmail.com
National Model Standards for Peer Support Certification
National Model Standards for Peer Support Certification
Organisation
Country: United States of America
National Organization of Users and Survivors of Psychiatry in Rwanda (NOUSPR)
National Organization of Users and Survivors of Psychiatry in Rwanda (NOUSPR)
National Organization of Users and Survivors of Psychiatry in Rwanda is an organization of people with psychosocial disability which is within mental health. NOUSPR is dedicated to support Rwandan people with psychosocial disabilities and advocate for their rights, favourable policies and improved service delivery by state and non state actors. Our work focuses on promoting the enjoyment of human rights of persons with psychosocial disabilities in all spheres of life. NOUSPR provides:
- Advocacy and lobbying for psychiatry and counselling services: at the moment no organization or movement in Rwanda advocates or lobbies for the needs of the users and survivors of psychiatry and counseling services. To do this we must organize our selves and make our voices heard. The establishment and the building of the membership base of NOUSPR will be the start to contributing to the dignity and voice of this disability group.
- Promoting Human Rights: in order for users and survivors of psychiatry to become a strong movement that believe in themselves, it is vital that we know our rights and our legal standing in Rwanda. We must be strong and believe in our inherent right to dignity. NOUSPR members will be made aware of their rights through trainings.
- Creating awareness about the disability: NOUSPR intends to create awareness raising campaigns for different sectors to be sensitized.The awareness about psychosocial disability is very low amongst all sectors of society. The unsubstantiated myths and misconceptions regarding users and survivors of psychiatry perpetuate unjust discrimination.
- Capacity Building: NOUSPR will build the capacity of a national office and at least three district offices that will be able and willing to represent the psychiatric users and survivors of Rwanda. The movement will be built from the ‘bottom up’, with NOUSPR working with communities from the start in different districts.
- Information and services: NOUSPR intends to build up and share information with its members and other disability groups.
NOUSPR has founded 13 different patient groups spread all over the country, covering all of Rwanda’s five Provinces and 9 of Rwanda´s 30 districts. These groups vary in size, from 15 to 187 members who come together to support and comfort each other as well as doing handicrafts and other activities together. NOUSPR assists the groups as best as we can, by donating sawing machines chickens and giving different kinds of trainings. NOUSPR has a tight relationship with the group leader and visit every group at least once a month. NOUSPR has around 1570 members as of January 2018; all members are organized in one of our 13 patient groups that are spread all over the country. Each of the patient groups has an organizational structure, with a leader, a secretary and a treasurer.
Cultural Tour
Cultural Tour
Today NOUSPR has 14 member groups in Rwanda, and we work in the communities to find solution to the challenges our members face in overcoming trauma, anxiety and depression. People with psychosocial disabilities experience social isolation and stigma. By visiting our groups and sharing in some of their daily activities you will help us in our journey to overcome such problems. NOUSPR believes that everyone benefits by sharing his or her common humanity. All income from our cultural tours supports people with psychosocial disabilities. Activities include:
- Walking to a nearby well and collect water for daily use
- Assist with digging the fruit and vegetable garden
- Get hands on and learn how to milk a cow
- Mill grain and make flour the Rwandan way
- Learn how to weave baskets and create jewellery
Country
Rwanda
Contact Person / Email
info@nouspr.org
Economic Empowerment
Economic Empowerment
NOUSPR encourages the participation of all and believe that no one should be excluded because of their disability. People with psychosocial disability are frequently excluded from society in Rwanda due to misplaced briefs about their capabilities and ability to positively contribute to society.vBy creating income-generating activities we can help people suffering from psychosocial disabilities in a number of ways by:
- Increasing their sources of income and thereby their livelihoods and standard of living
- Addressing feelings of low self-esteem leading to a lack of confidence
- Enhancing their standing in the local community by showing that they are capable of organizing into groups and running a small busines
- Showing to local authority officials that given the right support and encouragement people with disabilities can positively contribute
Different income generating activities include:
- Sewing machines: With the introduction of sewing machines from September 2014 NOUSPR groups are running small tailoring businesses. Three approaches to generating income have been adopted: repairs and alterations; speculative making for stock/selling from stock; and making for order. Customers are local people as well as schools and parents needing school uniforms.
- Culture Tour: By bring people from other cultures to spend a day participating in the daily lives of NOUSPR members a positive outcome is available for all. Not only does the group benefit from the fees collected from the visitors but they also have a great opportunity to sale to them their beautiful handicrafts. For more information about participating on a culture tour, click here
- Farming: some groups are growing vegetables and fruits like pineapple, potato, beans that they sell at the marked
- Pig keeping: One group has pigs that they breed, and sell.
- Beading: Some groups make paper beads and sell jewellery.
Country
Rwanda
Patient Experts
Patient Experts
The Patient Experts work together in pairs and interact on a one on one basis with affected persons , with three PEs covering the respective district that they live in. Each District has one or two patient groups. Often the Patient experts get information from local leaders , a school teacher or health worker about a person with a mental health condition. The patient Experts then seek out the patient. They:
- Visit the patient and the affected family regularly
- Try to reconnect the patient with his or her family if the patient has been separated from the family
- Accompany patients to psychiatric facilities
- Counsel the patient and give them hope and comfort, often facilitating the affected person to tell one’s own story and how they were able to get well
- Motivate the patient to consistently take the prescribed medicine
- Counsel the patient´s family on how to cope with the mental illness and affected person’s new condition.
- Educate the patient and the patient´s family on how the patient can contribute positively to the household needs , focusing on the patient´s resources rather than the disability
- Motivate the patient to join the patient group
- Promote and safeguard human rights and the dignity of people with psycho social disabilities
All the Patient Experts is equipped with courage and a strong will to help others who is in a situation the PE ever faced. The person works as a volunteer, that is without a salary. The Patient Expert has only a little money to facilitate the patients and not being a health professional relies on only basic skills of counselling. The only facilitation a PE receives from NOUSPR is:
- A ‘’personal care kit’’ with little money for transport to the homes of people who may have got mental relapse and to take them to the Hospital
- Onsite trainings to improve their performance and skills in dealing with the field challenges.
- Monthly meetings at NOUSPR which focuses on issues that may have emerged during their fieldwork and are compiled in the field reports.
Country
Rwanda
Patient Groups
Patient Groups
NOUSPR has around 1570 members as of January 2018; all members are organized in one of our 13 patient groups that are spread all over the country. Each of the patient groups has an organizational structure, with a leader, a secretary and a treasurer. NOUSPR´S 13 Patient Groups include:
- Duhumurizanye “To comfort each other”
- Urufatiro “The foundation”
- Twizerane “Trust each other”
- Duharanire ubuzima “Lets fight for life”
- Twiheshagaciro “To respect yourself”
- Girumwete´ukore “To work hard”
- Duhumurizanye Rulindo “We come together, Rulindo”
- Twisungane Muzanse “Let us be together, Musanze“
- Isangemubandi “find yourself among together”
- Twisungane Bunge “Let us be together, Bunge”
- Ihumure “To be leisured”
A Patient Group is a shelter and a social gathering place for persons with a mental illness. The members support each other and come together to carry out common activities. Each group has their own income generating activities which helps bring income to the groups. Most of the groups have sewing machines, and some sell their finished products like school uniforms to interested buyers. Others engage in farming and selling potatoes at the market. One group is involved in making and selling soap. The income is used in enabling patients travel to the hospital as well as for sustaining the group. How does NOUSPR support the groups:
- Monthly visits to all the groups
- Gives training in the groups and advocates for their rights
- Supports the groups and their members with skills and materials to start income generating activities
- Give startup capital to individuals and sub groups
- Has donated sewing machines and other equipment to the groups
Some of the groups are very well organized and acquired legal status as co-operatives. They have since received funding. Other groups receive various support for NOUSPR with the aim of supporting each to gain independent living.
Country
Rwanda
Organisation
Country: Rwanda
Email: info@nouspr.org
National Paranoia Network
National Paranoia Network
the National Paranoia Network is an organisation aims to raise awareness of how disabling paranoia can be and to breakdown social taboos.
The Network runs training sessions globally to professional bodies and all interested parties on how to understand a person’s paranoia and help them make sense of it.
Organisation
Address: Limbrick Centre Limbrick Road Sheffield S6 2PE
Country: United Kingdom
Email: enquiries@nationalparanoianetwork.org
National Peer Helpers Association (NPHA)
National Peer Helpers Association (NPHA)
The National Peer Helpers Association (NPHA) is a nonprofit corporation whose mission is to provide leadership and promote excellence in the field of peer helping. With members throughout the world, NPHA has become the preeminent international support organization for peer helping professionals. It offers:
- An annual conference
- Training opportunities
- Professional development
- A newsletter
- A peer helping listserv and
- The Peer Facilitator Quarterly.
The National Peer Helpers Association enjoys 37 state organizations/points of contact and 14 international affiliates. NPHA is dedicated to promoting excellence in the peer resource field. Its membership is adult professionals that are responsible for peer programs. Since peer programs currently exist in schools, social service agencies, faith communities, geographic communities, nursing homes and youth organizations, the NPHA membership is composed of representative from many populations. The largest representation of NPHA members is from the K-12 school and higher education population.
Peer helping is simply people helping other people. When people experience frustrations, worries, concerns, and other life events, they typically turn to their friends, not professionals, for help, advice, practical assistance, and support. The peer programs that the National Peer Helpers Associations supports have various names such as:
- Peer helping
- Peer counseling
- Peer ministry
- Peer education
- Peer leadership
- Peer health education
- Peer mediators
- Peer tutoring
- Peer mentoring and other names.
Peer helping is a variety of supportive services initiated by peers in diverse settings. Often, peer helpers are young people, trained and supervised by professionals, who adhere to ethics and standards endorsed by helping professionals and NPHA. Peer helpers often become preventive agents who identify problems and encourage others to seek the necessary help from appropriate professionals. Peer helpers provide people with opportunities for learning, guidance, emotional support, and growth which translates to reduced drug and alcohol involvement, higher academic skills, reduced HIV/AIDS, and unwanted pregnancy, reduced conflict, increased understanding of differences, and increased service to others. By helping others, peer helpers often increase their own self-esteem and personal functioning. Peers do not replace licensed or certified professionals or practitioners, but often serve as an extension of the services these professionals provide. Through much research and evaluation, peer programs have been found to be one of the most proven and effective prevention strategies.
Organisation
Address: PO BOX 32272 Kansas City , Missouri 64171-5272
Country: United States of America
National Register of Mental Health Consumer & Carer Representatives
National Register of Mental Health Consumer & Carer Representatives
National Register of Mental Health Consumer & Carer Representatives is a pool of trained mental health consumer and carer representatives from across Australia, who work at the national level to provide a strong consumer and carer voice in the mental health sector. Members of the National Register use their lived experience, knowledge of the mental health system and communication skills to advocate and promote the issues and concerns of mental health consumers and carers. The National Register was established in 2007 and is an ongoing project at Mental Health Australia, funded by the Australian Government Department of Health.
National Register members have skills and expertise in advocacy, policy development, communication and leadership. Members have opportunities to apply for national level mental health consumer and carer representative positions, attend events and training designed for National Register members, and network with peers and the broader mental health sector. Representatives are expected to actively participate in the program, keep up to date with current trends and issues in the sector, and provide reports on representative activities. The National Register secretariat at Mental Health Australia promotes these opportunities to National Register members. Opportunities may include:
- Representative positions on national committees, boards, working groups and evaluations
- Speaking opportunities at conferences and events.
- Engage with organisations such as the National Mental Health Commission, the Royal Australian College of General Practitioners (RACGP), and many others.
- Induction training
- Ongoing development opportunities and support
- Attendance at the Annual Issues & Opportunities Workshop.
Each year, Mental Health Australia hosts an Annual Issues and Opportunities Workshop for members of the National Register and National Mental Health Consumer & Carer Forum (NMHCCF) members. These two-day workshops aim to further develop the representative skills of mental health consumers and carers already participating in national policy initiatives. In particular, the workshops are designed to develop representatives’ advocacy, policy development and leadership skills. They also provide an opportunity to discuss national issues important to mental health consumers and carers, as well as network and share representative experiences.
Consumer & Carer Leadership Colloquium
Consumer & Carer Leadership Colloquium
Consumer & Carer Leadership Colloquium is a partnershup between The Consumers Health Forum of Australia (CHF), the National Rural Health Alliance (NRHA) and Mental Health Australia worked together to hold a Consumer and Carer Leadership Colloquium on 21 March 2017 in Canberra, which included a preliminary dinner on 20 March 2017 and two lead-in webinars on 8 and 15 March 2017. Colloquium participants were selected from CHF, NRHA and Mental Health Australia networks.
Mental Health Australia sought expressions of interest through the National Register application process, from mental health consumers and carers who were interested in participating in the Colloquium, and who would benefit from its focus on emerging consumer / carer leaders. Mental Health Australia had 6 positions available. The three host organisations all work with consumers / carers who are interested in advocating for a better Australian health system. Their ways of working with these leaders may differ and we may use different terminology, but we have a shared interest in:
- Identifying and nurturing emerging consumer / carer leaders with potential and interest to participate in and shape health reform at the national level;
- Supporting consumer / carer leaders to act with impact and influence;
- Providing opportunities for cross-fertilisation of ideas from consumer / carer leaders with different perspectives on the health system; and
- Growing and diversifying our pools of consumer / carer leaders.
The Colloquium was held at a time when the value of people-centred approaches to policy was gaining currency and the health and social care horizon was rapidly changing, with many challenges as well as growing opportunity for reform and innovation. Their aim was to involve individuals who were emerging consumer / carer leaders. By this we meant individuals who have started to be involved in health consumer / carer representation or advocacy work, perhaps at a local, regional or state / territory level, and who were enthusiastic and interested in doing more or different roles, particularly at the national level.
Country
Australia
National Register - Representative Profiles
National Register - Representative Profiles
The National Register is a pool of 60 trained mental health consumer and carer representatives from across Australia, who work at the national level to provide a strong consumer and carer voice in the mental health sector. Representative profiles for current National Register members can be found below, according to their home state or territory. These profiles have been shared to highlight the wealth and diversity of skills and experience across the National Register membership.
- Australian Capital Territory
- New South Wales
- Northern Territory
- Queensland
- South Australia
- Tasmania
- Victoria
- Western Australia
Country
Australia
Organisation
Country: Australia
Email: natreg@mhaustralia.org
National Suicide Prevention Helpline - India
National Suicide Prevention Helpline - India
The Helpline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones.
Organisation
Country: India
National Survey of Compensation Among Peer Support Specialists
National Survey of Compensation Among Peer Support Specialists
Organisation
Country: United States of America
National Survivor User Network
National Survivor User Network
National Survivor User Network is a network of people & groups with lived experience of mental ill-health, distress & trauma. They work to shift power & resources in mental health
Organisation
Address: 483 Green Lanes, London, N13 4BS
Country: United Kingdom
Email: info@nsun.org.uk,
National Association of Peer Supporters (NAPS)
National Association of Peer Supporters (NAPS)
The National Association of Peer Supporters (NAPS) is a 501(c)(3), non-profit organization that includes members from every state and several countries outside the US. Members of this network can come together to share their ideas and innovations, exchange resources and information based on real world application, and add their voice to others when concerns and issues affecting all of us require a global response from a global community. We are actively and intentionally working on making iNAPS a more inclusive and safe space for individuals who have historically been marginalized.
NAPS will continue conversations with peer support workers in other countries to explore the establishment of an international coalition and continue to welcome individuals from across the world as both members and volunteers. NAPS will also build strong partnerships with international organizations, participate in global gatherings and coalitions, and work to advance collaborative, peer support initiatives world-wide.
NAPS leadership is moving forward with a laser-focused approach to growing and supporting their membership, and addressing workforce development issues that impose barriers to the growth of the peer support profession. Over the coming months the NAPS board will evaluate their capacity to search for and hire an Executive Director.
Find a Peer
Find a Peer
Find a peer is a database of peer specialists. It is possible to search by state, city, specialty and additional training.
Country
United States of America
Global Peer Support Celebration Day (GPSCD)
Global Peer Support Celebration Day (GPSCD)
Global Peer Support Celebration Day (GPSCD) is an annual celebration of peer supporters, peer support, and recognizing their work in helping their peers with mental health, addictions, and or trauma-related challenges move along the continuum of recovery and inclusion into communities of his/her choosing. This annual, worldwide event takes place annually on the third Thursday in October.
The Global Peer Support Celebration Day (GPSCD) committee members developed this toolkit to assist peer supporters in crafting, creating, and developing a unique and personal event in his/her country, state, region, or city; however, peer supporters are welcome to develop his/her own materials. The information and examples contained in this Toolkit can be mixed and matched or customized to fit the look, feel, and needs of peer supporters, organizations, and the like.
Country
United States of America
Peer Specialist Training & Certification Programs
Peer Specialist Training & Certification Programs
Peer Specialist Training and Certification Programs provides a national overview of the certified peer specialist workforce
Country
United States of America
The National Peer Specialist Registry
The National Peer Specialist Registry
The National Peer Specialist Registry was developed by a collaboration between Doors to Well Being, National Technical Assistance Center, and the International Association of Peer Supporters (iNAPS) supported by a grant from SAMHSA. This registry will allow peer specialists to display your skills, grow a global peer specialist network, and connect to employers. They hope those looking to hire peer specialists will use this registry to recruit candidates for interesting employment opportunities and increase the presence of peer support throughout healthcare and communities worldwide. An individual registrant may select what information is for public view and what to keep private.
The iNAPS mission is to grow the peer support profession by promoting the inclusion of peer specialists throughout healthcare and other community systems world-wide. We have the vision that peer support is a viable option for anyone who wants the mutuality of a compassionate peer support relationship. It is our desire that this peer support registry supports that mission and vision.
This registry is an opportunity for you to connect with other peer specialists or recovery coaches in your area, around your country or throughout the world. It is also a way in which you can display your life work so that employers can seek you out if desired. We know that a peer support workforce that is connected will have opportunities to learn and grow with fellow peer specialists. We are stronger together!
Country
United States of America
What is a Peer Supporter
What is a Peer Supporter
Peer support providers are people with a personal experience of recovery from mental health, substance use, or trauma conditions who receive specialized training and supervision to guide and support others who are experiencing similar mental health, substance use or trauma issues toward increased wellness. The term peer supporter is an umbrella for many different peer support titles and roles, such as:
- Peer advocate
- Peer counselor
- Peer coach
- Peer mentor
- Peer educator
- Peer support group leader
- Peer wellness coach
- Recovery coach,
- Recovery support specialist and
- Many more….
In general, a peer supporter is an individual who has made a personal commitment to his or her own recovery, has maintained that recovery over a period of time, has taken special training to work with others, and is willing to share what he or she has learned about recovery in an inspirational way. In many states, there is an official certification process (training and test) to become a qualified “peer specialist.” Not all states certify peer support providers, but most organizations require peer support providers (who are employed) need to complete training that is specific to the expected responsibilities of the job (or volunteer work). Often, a peer supporter has extra incentive to stay well because he or she is a role model for others. Those who provide authentic peer support believe in recovery and work to promote the values that:
- Recovery is a choice.
Recovery is unique to the individual. - Recovery is a journey, not a destination.
- Self-directed recovery is possible for everyone, with or without professional help (including the help of peer specialists or peer providers).
Organisation
Address: PO Box 755 Norton, MA 02766
Country: United States of America
Postal Address: PO Box 19265 Cincinnati, Ohio 45219
Email: info@inaops.org.
Netzwerk Stimmenhören
Netzwerk Stimmenhören
Netzwerk Stimmenhören e.V. (NeSt) offer advice and information for people who hear voices, friends of voice listeners, relatives of voice listeners, interested people and people working in the psycho-social field.
Organisation
Country: Germany
Email: stimmenhoeren@gmx.de
Netzwerk Stimmenhören Schweiz - The Stimmenhören.ch Network
Netzwerk Stimmenhören Schweiz - The Stimmenhören.ch Network
The Stimmenhören.ch Network is an association of voice hearers (as experts from experience) and professionals, as well as other people interested in this topic. On the one hand, the aim of this network is to disseminate information on hearing voices to a broad public that is not yet familiar with the topic. On the other hand, we would also like to use this platform to make little-known ways of dealing with voices accessible to both voice hearers and their relatives, as well as to professionals, and to offer committed people an opportunity to network on this topic.
Organisation
Country: Norway
New South Wales Consumer Advisory Group Pineapple Media Australia
New South Wales Consumer Advisory Group Pineapple Media Australia
Pineapple Media Australia was commissioned by the NSW Consumer Advisory Group to produce a short documentary series about the Mental Health Perceptions and Experiences of Services (MH-CoPES) Project. The series was produced to help consumers and service providers in public adult mental health in NSW to work together and to improve the services provided. The series introduced the MH-CoPES Framework to viewers, and focused on two aspects of Mental Health Services in NSW; the staff and the clients.
Organisation
Country: Australia
New Zealand Certificate in Health and Wellbeing (Peer Support)
New Zealand Certificate in Health and Wellbeing (Peer Support)
This programme is delivered using blended learning methods which combines face to face, online delivery, and work-integrated learning to become a Peer Support worker. Foster hope and build resilience, self-determination and autonomy. Focus on peer support tools, communication strategies, leadership and the power of your own story to support peers and wh?nau who are experiencing distress.
Organisation
Country: New Zealand
Nga Hau e Wh? – National Consumer Network
Nga Hau e Wh? – National Consumer Network
Nga Hau E Wh? has a membership of two representatives from each of the four regions (Northern, Midland, Central, Southern) that meet quarterly to learn about each other’s activities and collaborate for people who experience mental illness and/or addiction, to have a voice that is heard on a local, regional and national level. Nga Hau E Wh? meet with the Ministry of Health four times a year to discuss the grass root issues you bring to us individually or through your local and regional advisory groups. We also write a formal report for the Ministry twice a year detailing issues for people and also highlighting areas in the country that are providing an excellent service.
Organisation
Country: New Zealand
Open Dialogue Centre
Open Dialogue Centre
Open Dialogue Centre aims to enable the widespread adoption of Open Dialogue in Australia. Their vision is that all people experiencing mental distress are able to navigate challenges with the support of their community, family, carers and friends. From the international evidence, we know that Open Dialogue has the potential to be transformative. The Open Dialogue Centre offers a range of programs to reflect the different needs of people and organisations around Australia. You may be interested in exploring Open Dialogue, seeking implementation support or being ready to commit to training. We can customise accordingly – with online and in-person support.
- One-day Introduction to Open Dialogue—Open Workshop (online): This open workshop is suited to anyone interested in learning more about the Open Dialogue approach. It includes an introduction to the history, principles, and practice of Open Dialogue.
- One-day discovery workshop for Organisations or Teams (online or in-person): This workshop can be delivered online or in-person and suits organisations or teams that are interested in exploring the potential adoption of Open Dialogue. It includes an introduction to the history, principles and practice of Open Dialogue, coupled with an exploration of the level of organisational commitment, readiness and capability needed to successfully adopt Open Dialogue.
- One-day leadership and implementation workshop (online or in-person): a brief overview of the opportunities and challenges of implementing Open Dialogue from a management and leadership perspective, including an introduction to the Open Dialogue Centre’s co-design approach service, implementation framework and evaluation methodology
- Four-day introduction to Open Dialogue (online or in-person): This workshop can be delivered as an open workshop* or tailored more specifically to the needs of an organisation or team*. It includes an overview of the history, principles, and key elements of Open Dialogue and experiential activities related to the practice of network meetings, such as listening and reflections.
- One-Year Foundation Course: this training takes place in four 5-day Blocks across the year and is suited for individuals working in mental health, health or welfare settings, or schools that are committed to embedding the practice of Open Dialogue. Ideally, participants attend as part of an organisational commitment. However, individuals are also welcome to apply. Individuals coming into this training are expected to bring a degree of openness, curiosity, and vulnerability, as it involves a deep exploration into the history of the future of the politics and ethics of mental health care and an exploration of the larger system and the tensions within it. As part of the training, trainees will engage in deep inner reflections, complete course requirements, and participate in experiential activities and roleplays.
Organisation
Address: 68 Waterloo Road Macquarie Park NSW 2113
Country: Australia
Email: info@opendialoguecentre.org.au
Patient Voices
Patient Voices
Patient Voices uses reflective digital storytelling to unearth first-person stories that deliver compelling and motivating insights and drive organisational change, growth and success. Patient Voices has been un-earthing and delivering insight from within organisations through story- telling. Patient Voice’s worldwide reputation within the Healthcare sector is long-established and it is here that the unique techniques and rigorous processes of extracting and processing individuals’ stories, have been honed. Today, Patient Voices’ methodologies are recognised by the National Audit Office, among many other major institutions, as a valid and uniquely illuminating method of gathering qualitative data.
Organisation
Address: 91 Waterbeach Road Landbeach Cambridgeshire CB25 9FA
Country: United Kingdom of Great Britain and Northern Ireland
Email: patientvoices@pilgrimprojects.co.uk
Peak Consumer Organisations Alliance
Peak Consumer Organisations Alliance
The Peak Consumer Organisations Alliance is an alliance began in 2018 in which VMIAC joined with Being (NSW) and Consumers of Mental Health WA,to work in partnership on national issues impacting mental health consumers. The National Consumer Peak Alliance led and owned by state peak bodies that will influence, lead and advocate on behalf of people who experience mental health challenges. The National Alliance includes peak bodies from:
- Victorian Mental Illness Awareness Council (VMIAC)
- Being (NSW Consumer Advisory Group )
- Consumers of Mental health WA (CoMHWA)
- ACT MH Consumer network
- SA lived experience leadership and advocacy network
- Flourish Tasmania
Organisation
Peer Advocacy in Mental Health
Peer Advocacy in Mental Health
The Irish Advocacy Network CLG (now trading as Peer Advocacy in Mental Health) is an island-wide, independent, mental health organisation led by people with personal experience of mental health challenges. They services promote recovery by offering peer advocacy, information and support to clients. Ultimately, we work to enable people experiencing challenges to their mental health to self-advocate; in other words, supporting them in having their voice heard, grow in confidence, and claim their rights.
Organisation
Address: First Floor, The Tannery Building, 53 - 56 Cork Street, Dublin 8, D08 X31R
Country: Ireland
Email: admin@irishadvocacynetwork.com
Peer Guide Program SANE Australia
Peer Guide Program SANE Australia
SANE’s Peer Guide Program is an exciting new initiative Funded by the Department of Social Services – Strong and Resilient Communities (SARC) and Mental Health Commission of New South Wales. The aim of this program is to support people living with complex mental health concerns to access pathways designed to support their journey towards employment and/or further education. Peer Support Work is an important part of the mental health workforce that is based on shared experiences of living with mental health challenges. Pursuing employment in Peer Work can be transformative. People are able to leverage their experiences with mental illness – one of the very issues that may have compounded their disadvantage - into a pathway to employment, engagement and participation. Peers are uniquely placed to offer support to each other because they are people who understand from their own lived or living experiences. You can read more about Peer Support at SANE
Organisation
Country: Australia
Postal Address: PO Box 1226, Carlton VIC 3053
Peer Specialist Training and Certification Programs
Peer Support Sea To Sky Safety Net
Peer Support Sea To Sky Safety Net
Peer support offers benefits for mental health support and recovery. It provides a safe space for individuals to share their experiences, fostering a sense belonging and helping to reduce feelings of isolation. Additionally, peer support can enhance motivation and accountability, as individuals learn from other's journeys and strategies. Overall, peer support aims to promote a holistic approach to wellness, empowering individuals to take an active role in their recovery process.
Organisation
Country: Canada
Peer Support Accreditation and Certification Canada (PSACC)
Peer Support Accreditation and Certification Canada (PSACC)
Peer Support Accreditation and Certification Canada (PSACC) is a national charitable organization dedicated to the advancement of peer support. Peer Support Accreditation and Certification (Canada) [PSACC] is a not-for-profit organization created to provide national certification and accreditation services in accordance with nationally endorsed standards of practice for mental health peer supporters. Its corporate mandate includes undertaking research and evaluation pertaining to peer delivered mental health services and programs. PSACC has an acknowledged leadership role in managing the collection of evidence based data aimed at furthering the advancement of peer support – a non clinical, recovery based approach that is complementary to the medical model of mental health care. They provide:
- National Peer Support Certification
- Family Peer Support Certification, and
- Peer Support Mentor Certification.
Certification is based on the Standards of Practice for mental health peer supporters – standards that were developed in consultation with peer supporters from across the country and endorsed by peer leaders representing interests nationwide. The national Standards of Practice consist of the knowledge, competencies, experience, and code of conduct requirements to effectively provide peer support services with due care and skill in a variety of settings.
The mandatory standards of practice are based on recovery oriented principles and they are designed not to impede the authentic, organic nature of peer support. National certification will be made available to peer supporters on a voluntary basis and peer support training programs that meet the knowledge standard requirements within the standards of practice will be eligible for PSACC accreditation. In addition to providing certification and accreditation services, PSACC will oversee the evaluation research database that will contain evidence based data tracking the outcomes of mental health peer support in relation to individuals, organizations and service systems. Having high-quality standards of practice coupled with national certification and evidence based research is expected to result in numerous benefits. A few of them are:
- Better assurance to organizations and service systems that peer support is consistently provided with due care and skill;
- Full acceptance of peer support as complementary to the medical model of mental health care;
- Recognition of peer support as a valued intervention forming part of a holistic approach to mental health and well-being;
- Reduced burden on the mental health care system through increased use of peer support in all parts of Canada; and
- A national credential allowing certified peer supporters to practise anywhere in the country.
Literature in Canada and other countries suggests that insufficient evidence supporting the effectiveness of peer support has impeded its growth and wider-scale use. When an unsolicited proposal was submitted to the Board of the Mental Health Commission of Canada (MHCC), an evaluative component was identified as an integral part of the proposed five year project. This was reaffirmed in the project outline submitted to the MHCC management team in June 2010 wherein it was stated that “it can be expected that evidence-based frameworks will need to be developed before organizations are willing to invest in peer based initiatives such as peer support and mental health education.”
Consistent with the value of empowerment, it was determined that peer supporters would have a primary role in shaping the evaluation strategy for peer support. They were involved in conceptualizing and deciding the questions for the evaluation designed to assess its effectiveness. A consultation session was also held with several mental health clinicians representing an important stakeholder group for advancing peer support.
The ultimate purpose of the evaluation is not only to assess the effectiveness of peer support but also to enhance knowledge and strategies for designing and implementing peer support programs and to improve the overall function of peer support throughout Canada.
The consultations with peer supporters that took place in the fall of 2010 identified key outcomes to evaluate the effectiveness of peer support – each of them tied to a substantial number of indicators. The comprehensive survey that was subsequently issued to the peer support community nationwide asked recipients if they agreed with the outcomes and indicators that had been determined by their peers. For each outcome and its accompanying indicators, respondents indicated whether they agreed, partially agreed or disagreed, and respondents were also invited to submit written comments.
- Developing an Evidence Base: the initial focus will be on quality improvement activities in organizations that have agreed to implement peer support programs based on the national standards of practice. To inform the quality improvement process, periodic employee surveys will be conducted to see whether changes have occurred in participating organizations with regard to mental health service use, work productivity, and attitudes towards mental illness. In addition, the quality improvement process will involve examining outcomes for the individual seeking mental health support and the peer supporter, i.e., wellbeing, empowerment and engagement.
- Toward a Multi-Year Evaluation: one of PSACC’s major responsibilities is to oversee evaluation and research pertaining to recovery based mental health peer support. In view of conducting a multi-year evaluation for peer support programs that are implemented based on the national standards of practice, data collection instruments and outcome measures are being refined beginning with the initial evaluation sites. These methodologies will be enhanced as more organizations voluntarily join in this study. These first steps build the research capacity and lay the groundwork for the development of future research.
- Data Collection and Confidentiality: each participating organization will be responsible to support the quality improvement activity such that data can be gathered in a voluntary, timely and confidential manner consistent with instructions provided by PSACC. The evaluation team will be responsible for analyzing this data. Where practical and feasible, data collection may be done by confidential electronic means. Resulting data will be held in a secure and confidential manner by PSACC.
- Publication of Evaluation Results and Confidentiality: PSACC will protect the integrity of program confidentiality by keeping individual program results anonymous. Each individual organization will receive the results of its specific quality improvement outcomes, and also the aggregated, de-identified results from similar mental health peer support programs, as they become available. In the future, pooled results from a range of unidentified sites will also be the basis for scientific publications.
Knowledge Matrix
Knowledge Matrix
The Knowledge Matrix is an audit tool that can be used by peer support training programs to assist in aligning training content with the PSACC Standards of Practice, in particular the Knowledge Standard. The topics within this document are considered by PSACC to be essential for a person to prepare for PSACC certification.
Country
Canada
The Certification Handbook
The Certification Handbook
The PSACC Certification Handbook, version 3, was released April 2016. This new version of the Handbook includes Standard of Practice and the certification process for Peer Supporters and Peer Support Mentors. It is available free of charge to anyone who is interested in certification or learning more about PSACC’s certification processes.
Country
Canada
Organisation
Country: Canada
Peer Support Australia
Peer Support Australia
The Peer Support Program is an inclusive student wellbeing program available to primary schools and high schools across Australia. It’s a student-led program that is supported by research and endorsed by state education departments. They offer a range of other services to support your school develop students who are resilient, empowered, emotionally and socially literate, and able to form and maintain positive relationships.
Organisation
Country: Australia
Postal Address: PO Box 5372 Erina Fair, NSW 2250
Email: admin@peersupport.edu.au
Peer Support Canada
Peer Support Canada
Peer Support Canada (PSC) serves as the national voice for peer support. After substantial cross-country consultations, in 2013 Peer Support Canada established a framework involving Standards of Practice, Core Values and Principles to guide peer support workers and peer support programming. Today, the organization continues to strive towards the mission of increasing the recognition, growth, and accessibility of peer support within the mental health and substance use health spaces.
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PSC Advisory Committee: The Peer Support Canada Advisory Committee was established in February 2024 with the objective of having national representation that would offer guidance on Peer Support Canada’s operations. The Advisory Committee’s role involves ensuring that Peer Support Canada is aware of and responsive to the peer support landscape across Canada, to ensure that PSC is drawing from an anti-racist and anti-oppressive lens to help increase accessibility of programming and to support PSC’s goal of working towards operating as an independent organization. The Advisory Committee also supports the Peer Support Canada certification program by responding to appeals submitted by candidates.
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Peer Support Canada Mentors: Peer Support Canada Mentors have successfully gone through the mentor certification process, and have been able to demonstrate the required competencies to receive the designation of Certified Peer Support Mentor (CPSM), or Certified Family Peer Support Mentor (CFPSM) by Peer Support Canada.
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Peer Support Canada’s Updated Certification Program
Organisation
Address: 401-250 Dundas Street West, Toronto, ON M5T 2Z5
Country: Canada
Email: info@peersupportcanada.ca
Peer Support Group Leader Training South African Depression and Anxiety Group (SADAG)
Peer Support Group Leader Training South African Depression and Anxiety Group (SADAG)
The South African Depression and Anxiety Group (SADAG) offers a FREE Online Peer Support Group Leader Training Introduction for any tertiary students.
Organisation
Country: South Africa
Peer Support Programs GROW
Peer Support Programs GROW
GROW offers a range of programs for people looking for support with their mental health. Our programs are based on lived experience. This means our groups are a meeting of peers, who are striving to develop and maintain good mental health. This is known as peer-to-peer support.
- Grow Program
- eGrow
- Get Growing
- Online Community Forum
- Residential Rehabilitation
- Young Adults Program
- Support Accommodation
- Growing Resilience
Organisation
Country: Australia
Peer Support Programs - Mental Health America
Peer Support Services - Mental Health America
Peer Support Services - Mental Health America
Mental Health America (MHA) believes that peer support is an essential element of successful communities that is integral to recovery from mental health and substance abuse conditions. MHA calls on states and communities to incorporate peer support into community-based mental health and substance use treatment services. Peer mental health and substance abuse support services make use of empathy and empowerment to help support and inspire recovery.
Organisation
Country: United States of America
Peer Support Training Centre for Innovation in Campus Mental Health
Peer Support Training Centre for Innovation in Campus Mental Health
The Campus Peer Support Project was a three-year pilot project at CMHA National that offered a specialized peer support training and certification on five Canadian campuses in partnership with local CMHA offices, providing post-secondary students with the tools they need to support each other’s wellbeing. To ensure Ontario post-secondary institutions have access to this information, CICMH is now housing these resources. Schools involved in the pilot project were the University of Prince Edward Island (UPEI), University of New Brunswick (UNB), Trent University, Medicine Hat College, and University of British Columbia. CMHA branches included CMHA PEI, New Brunswick, Haliburton Kawartha Pine Ridge, and Medicine Hat.
Organisation
Country: Canada
Email: snorman@campusmentalhealth.ca
Peer Support Workers for Those in Recovery - SAMHSA
PEERnet
PEERnet
PEERnet is a secure virtual community space and information source for those involved in peer work and suicide prevention. It promotes connection, collaborative discussions, critical reflection, and access to valuable resources. We invite peers from all sectors to engage with our content and recognise that peer workers across various fields may support individuals impacted by suicide. PEERnet is coordinated by the Suicide Prevention Peer Workforce Development and Support team at Roses in the Ocean. We aim to become a trusted authority within Suicide Prevention Peer Work.
Organisation
Country: Australia
Peerzone
Peerzone
PeerZone was developed by Mary O'Hagan and Sara McCook Weir, both of whom have lived experience of mental distress and of working to improve the lives of their peers. PeerZone has developed a series of workshops and resources for employers and work colleagues of people with mental distress – to develop positive attitudes, inclusive behaviour and equitable policies. The program is funded by the Health Promotion Agency.
Peerzone Consultancy
Peerzone Consultancy
PeerZone Consultancy provides consultancy, training and mentoring informed by lived experience and professional expertise for mental health, general health and disability services. They have brought together a group of experienced consultants to support peer service development and consumer engagement in health and disability services in Australia and New Zealand. Our associates include peer experts, health professionals and researchers with extensive experience in peer services and consumer engagement.
- The Consultants: PeerZone has brought together a group of associates who are committed to peer service development. Between them they have experience in international best practice, funding, strategic planning, service design, training, operational management, standards and evaluation of peer services.
- Consumer Engagement Consultancy: PeerZone consultancy, training, and mentoring to develop consumer engagement in services at all levels.
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Peer Service Development Consultancy: PeerZone offers solutions at all stages of peer workforce and service development - tailored to the needs of each organisation we work with.
Peerzone Employment
Peerzone Employment
PeerZone Employment aims to build capacity in jobseekers and employers. Peerzone have created variety of PeerZone Employment programs:
- For people with mental distress: PeerZone facilitates peer support groups for employees who have experienced disabling or disruptive mental distress. The peer support groups give them a safe and structured environment to talk about their experiences and share practical tools for self-management. Typically, the employees meet for 1.5 hours a fortnight during or after work hours.
- For employers and workmates
Contact Person / Email
info@peerzone.info.
Peerzone Toolkit
Peerzone Toolkit
PeerZone has developed a series of 52 Toolkit Workshops that can be delivered alongside the Toolkit resources which are located at www.peerzonetoolkit.com. The workshops are categorised in three levels: foundation, Intermediate and advanced.
- The foundation workshops: income, work, housing, services and physical health are available to all PeerZone facilitators.
- The intermediate workshops: relationships and belief and purpose, and
- The advanced workshops: self-management and mental wellbeing are available to PeerZone facilitators on completion of a “How to facilitate PeerZone Toolkit Workshops” online training session, run by PeerZone coordinators or PeerZone Central.
PeerZone Toolkit is organised around 10 life domains:
- Mental wellbeing
- Physical wellbeing
- Self-management
- Housing
- Services
- Work
- Income
- Relationships
- Belief and
- Purpose.
Organisation
Country: New Zealand
Postal Address: PO Box 517, Wellington 6140 New Zealand
Email: trainer@peerzone.info
Pillars of Peer Support
Pillars of Peer Support
The Pillars of Peer Support Services initiative is designed to provide ongoing resources to promote Peer Support Services in state mental health systems of care. Annual Pillars of Peer Support Services Summits have brought together nationally-recognized experts and stakeholders from across the U.S. to identify and create consensus around factors that greatly facilitate the use of Peer Support Services. These services are recognized as valuable tools to support recovery. Participants to the Pillars Summits have been recruited and invited from their state behavioral health authorities. Each Summit generated a report which is available for viewing on this website.
- 2009: Transforming Mental Health Systems of Care through Peer Support Services
- 2010: Expanding the Role of Peer Support Services in Mental Health Systems of Care and Recovery
- 2011: Whole Health Peer Support Services
- 2012: Establishing Standards for Excellence
- 2013: The Role of Peers in Building Self-Management within Mental Health, Addiction and Family/Child Health Settings
- 2014: Peer Specialist Supervision
Together, these reports provide a comprehensive summary of the results and findings of the Pillars of Peer Support Services Summits, along with resources to help promote the mission of expanding Peer Support Services to all states. While peer support occurs in a variety of forms, settings, and interactions, it is important to note that the focus of these reports is on Peer Support Services formalized services provided to individuals by Certified Peer Specialists and individuals who have received specific training and certification in this area.
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Allen Daniels - Special Consultant - Depression and Bipolar Support Alliance (DBSA) - (513) 319-5614 - allensdaniels@gmail.com
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Lisa Goodale - Vice President - Training - Depression and Bipolar Support Alliance (DBSA) - (800) 826-3632, x155 - LGoodale@DBSAlliance.org
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Ike G. Powell - Director of Training - Appalachian Consulting Group - (229) 378-4951 - ikpwll@aol.com
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Larry Fricks - Director - Appalachian Consulting Group - email@larryfricks.org
Organisation
Email: allensdaniels@gmail.com
Psychiatric Disability Organization (PDO)
Psychiatric Disability Organization (PDO)
Psychiatric Disability Organization (PDO) is a user-led mental health organization based in Nakuru, Kenya. Mental Health lived experience experts and psychotherapists formed PDO. PDO's aim is to increase access to quality, community-based mental health services among the underserved populations. PDO operate sin Nakuru, Nyandarua, Baringo and Kericho counties. PDO provides a 3-pronged approach Advocacy, affordable treatment and social support are the initiatives focus areas:
- Task-shifting: employ a stepped care approach where lived experience experts are trained as task-shifted lay counsellors and mental health champions in their community.
- Telepsychiatry: use a video link to connect these task-shifted lay counselors and their clients at the community with PDO specialists locally and abroad for instant referral services, consultation, training and supervision.
- Cultural adaptation: the model is home grown and culturally sensitive. It has needs adapted interventions that were refined through feedback from local stakeholders and the our clients.
A user-led mental health organization in Nakuru founded by people with mental health lived experience experts.PDO is a mental health organization operating in Nakuru County. PDO Kenya promotes mental wellness and assist those affected to recover and claim back their health and dignity. PDO was formed by individuals that have faced the real challenges of living with mental illness and psychotherapists, both driven by a passion to make a difference in the lives of those affected. PDO provides people with mental illness and psychosocial disabilities with a platform to access professional help, gain confidence to lead independent, fulfilling social and professional lives through access to treatment, awareness and psycho-education campaigns, skills development, employment generation, rights advocacy and social integration. They aim to
- Provide quality affordable mental health services;
- Advocate for the rights of people with mental illness to reduce stigma and discrimination;
- Actively promote and inculcate a culture of mental wellness among Kenyans through preventive strategies
WHAT PDO' DOES?
PDO works with a team of professionals in Psychology, Psychiatry and Sociology, and trained peers and advocates to make mental health services accessible at the grassroots. PDO aims to provide Mental health advocacy and awareness to promote the human rights for people living with mental disorders and to reduce stigma and discrimination; provide quality affordable community-based treatment services; & provide social support to promote recovery and reduces relapses through support groups, home visits and telepsychiatry.
- E-Therapy and psychiatric consultations
- Medication, food and social support
- Therapists self-care sessions
- Covid-19 health workers well-being
Covid-19 response health workers are among the groups most affected by pandemic’s mental health impacts. They work under very stressful for them. The stigma that comes with working in the ward compounded their problems and PDO conducted psychological interventions for them to help them ease stress and burnout. A total of 856 Covid-19 health workers in Nakuru Level 5, Naivasha, Tigoni hospitals, Port Reitz, Shimo La Tewa, King'ong'o prisons and those at Nakuru Prison isolation unit, and Nurses at Nakuru Level 5 hospital have benefited from our psychosocial support packaged.
PDO's APPROACH
PDO's approach focuses on creating the most hospitable environment for all psychiatry users and their families in our society through;
- Psychosocial programs: to provide people with mental illness, with affordable psychiatric treatment, therapy and social support.
- Advocacy: to raise awareness on mental health issues and ensure that mental health is on the agenda of governments and fast-track improvements in policy, legislation and service delivery. The #MovingMountains for #MentalHealth campaign has now reached 8 countries in Africa,Asia ad Europe.
- Psycho-education: increasing knowledge on mental health both to PWMIs and care givers to create a strong support system for PWMI and reduce stigma and discrimination.
- Peer-to-peer support: to create strong support network and a forum to learn and share and provide psychosocial support to each other.
- Professional development: to build the capacity health workers, teachers and social workers who work directly with PWMIs mental health solutions.
Pamoja Initiative
Pamoja Initiative
Pamoja initiative is the Psychosocial Disability Organisation's award winning community innovation model of service delivery at the grassroots. Pamoja is a community-based recovery model anchored on a technology and community based psychosocial support. Their outpatient clinic is supported by the Wellbeing Lounge, Pamoja's mental health unit on wheels, and network of local non-specialist mental health lay workers at the grassroots with specialists located far away via video conference technology enabling underserved communities access highest quality services at their doorstep. The innovation has won accolades international including being featured in the UNAIDS Ten Global Community Innovation booklet of 2020. It has three pillars;
- Task-shifting: PDO employ a stepped care approach where lived experience experts are trained as task-shifted lay counsellors and mental health champions in their community.
- Telepsychiatry: PDO use a video link to connect these task-shifted lay counselors and their clients at the community with PDO specialists locally and abroad for instant referral services, consultation, training and supervision.
- Cultural adaptation: PDO's model is home grown and culturally sensitive. It has needs adapted interventions that were refined through feedback from local stakeholders and the our clients.
Country
Kenya
PDO YES! ProgramÂ
PDO YES! ProgramÂ
DO Youth Empowerment Seminar (YES) is a dynamic, lively and fun program that is aimed at motivating and inspiring the youth to take responsibility for their lives. The Youth Empowerment Seminar held, provided a comprehensive edutainment that was aimed at, inculcating discipline and good morals, promoting healthy lifestyles-both mental and physical health, releasing stress and finally raising self-awareness. Objectives include to:
- Inculcate discipline and good morals.
- Promote healthy lifestyles
- Raise awareness among young people
For adults, we organize professionally guided social events where our experts offer guidance on social and professional issues that young people grapple with on a daily basis, while providing opportunities for social interactions and networking for both business and social purposes.
Country
Kenya
Prisons Psychosocial Support Program
Prisons Psychosocial Support Program
Prisons Psychosocial Support Program is a program that aims to promote psychological and emotional well-being of inmates and prison staff, prevent development new cases of mental illnesses and relapse or deterioration of prevailing conditions among inmates and prison staff, help enhance rehabilitation and social integration of prisoners, reduce chances of re-offending upon release & to provide material support to show them love and provide little comfort
Country
Kenya
Organisation
Address: admin@pdokenya.org​
Country: Kenya
Q Life - LGBTI Peer Support
Q Life - LGBTI Peer Support
QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships. QLife services are free and include both telephone and webchat support, delivered by trained LGBTI community members across the country. Our services are for LGBTI individuals, their friends and families, and health professionals in Australia.
Organisation
Country: Australia
Recovery Canada
Recovery Canada
Recovery Canada is a Registered Charity in Canada and affiliated with Recovery International in the United States. Recovery Canada runs weekly meetings in Canada. Recovery Canada is a volunteer led organization with no paid staff. Recovery Canada is led by a President and Board of Directors who are all volunteer Peer Leaders and, like everyone who attends Recovery Meetings, suffer from mental illness. Recovery Canada’s Funding comes 100% from free-will donations collected at meetings and yearly Membership fees. You do not have to be a member to attend meetings but we encourage people who attend meetings to join as the funds help support the meetings held in Canada.
Most of the expenses of Recovery Canada are to support and run Recovery Meetings across Canada. See the Find a Meeting tab for list of meetings in Canada. There is no cost to attend a meeting - there is a free-will collection at each meeting where the suggested donation is $5 but only if you can afford to give. If you cannot afford to give, there is no cost to our meetings. If you attend regularly we do suggest you purchase some of our books. Recovery does work but it takes a lot effort as it requires the re-training of yourself to deal with your mental illness. We did not ask for this illness but we have it so it requires us to train ourselves to deal with it through the Recovery Method. To practice the Recovery Method:
- Members attend Recovery Meetings
- Study Dr. Abraham Lows' books
- Practice the tools we learn in our daily lives
The Recovery Method is a muscle method. We learn that the humble muscle can retrain the brain through muscle movement. For example when we are afraid we command our muscles to move to prove there is no danger. When angry we learn that temper blocks insight and control our muscles not to act. The ability to move and control our muscles completing tasks, with practice convinces the brain that there is no danger. We learn it’s not how we feel but how we function. We cannot control our Thoughts and Impulses as they come uninvited but we can learn to control our reaction to them which is what the Recovery Method teaches you. These techniques when practiced consistently become automatic when encountering similar situations. They become part of us, available 24/7; whether we are alone, in the middle of the night or when someone cuts us off in traffic, etc. The self confidence the illness has taken away is restored.​
Attendance at Recovery Meetings offers support from members who suffer from mental illness. They understand the challenges of living with mental illness including all the Leaders and Assistant Leaders who also suffer from Mental Illness. Members have learned the Recovery Method and through practice have had success in regaining self leadership in spite of their thoughts and feelings. Repeated use of the techniques train members to lead peaceful and productive lives. We know we may feel helpless but we are not hopeless. There are no hopeless cases in Recovery.
Recovery Canada Meetings
Recovery Canada Meetings
Recovery Canada hosts weekly peer-led, self-help meetings throughout British Canada, Ontario, Quebec and Meeting Groups. Meetings groups include:
Country
Canada
Organisation
Romanian Angel Appeal Foundation (RAA)
Romanian Angel Appeal Foundation (RAA)
Organisation
Address: Rodiei Street no. 52, cod 030956, Sector 3, Bucharest
Country: Romania
Email: office@raa.ro
Samaritans - UK and Irelenad
Samaritans - UK and Irelenad
Samaritans is a call line where volunteers answer calls for help in the UK and Ireland. They have over 200 centres in the United Kingdom.
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Call: any time, day or night, from any phone for FREE on 116 123
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Chat Online: Talk to one of their listening volunteers using our new web chat service
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Write an email: sometimes, your thoughts and feelings can help you understand them better.
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Write a letter: sometimes your thoughts and feelings can help you better understand them.
Organisation
Country: United Kingdom
Samaritans Singapore
Samaritans Singapore
Samaritans Singapore provide a safe space. They’re here to listen, 24/7. You can choose to remain anonymous. Everything shared remains confidential.
Organisation
Country: Singapore
SANE Australia
SANE Australia
SANE Australia is a user-led organisation that advocates for improved mental health services and support for individuals affected by mental health challenges.
Organisation
Country: Australia
Postal Address: PO Box 1226, Carlton VIC 3053.
Email: info@sane.org
SANE Peer Ambassador Program
SANE Peer Ambassador Program
SANE Peer Ambassadors work to raise awareness, reduce stigma and provide hope to Australians affected by complex mental illnes
Organisation
Country: Australia
Scottish Recovery Network
Scottish Recovery Network
Scottish Recovery Network promotes and supports mental health recovery. Together we can make Scotland a place where people expect mental health recovery and are supported at all stages of their recovery journey.
Organisation
Country: United Kingdom
Email: info@scottishrecovery.net
Silver Ribbon Singapore (SRS)
Silver Ribbon Singapore (SRS)
Silver Ribbon Singapore (SRS) tries to combat the stigma with counselling services and mental wellness workshops – these are customised according to the audience, which ranges from students to working adults and senior citizens. If you need someone to talk to, they also run a mental health hotline with counselling services that can be done over a Zoom call or in person. They also provide house visits for the immobile.
Organisation
Address: Silver Ribbon (Singapore), C/O H.O.L.A., Block 208 Serangoon Central, #01-238, Singapore 55020
Country: Singapore
Email: info@silverribbonsingapore.com
SMART Recovery
SMART Recovery
SMART Recovery is a strengths-based peer support program that enables participants to understand and change the behaviours that are of concern to them, including but not limited to alcohol and other drug use. It is facilitated by trained peers and professionals and is practical and solution-focused. SMART recognises that while recovery is possible, some people just want to be healthier and minimise harm from their substance use.
Organisation
Country: Australia
Stichting Weerklank
Stichting Weerklank
Weerklank is a foundation that focuses on adults and children with special sensory experiences, such as hearing voices, seeing images and having personal beliefs.
Organisation
Country: Netherlands
Email: secretariaat@stichtingweerklank.nl
Suomen Moniääniset ry
Suomen Moniääniset ry
Suomen Moniääniset ry support people who hear voices by organising peer activities and informing about the phenomenon.
Organisation
Country: Finland
Email: toimisto@moniaaniset.fi
Tangata Whaiora Networks
Tangata Whaiora Networks
Most District Health Board (DHB) Mental Health Services have Consumer Advisors whose role varies from DHB to DHB but broadly is to provide a consumer/tangata whaiora perspective to the planning, delivery and evaluation of mental health services.
- Balance NZ Bipolar and Depression Network: provides support, education, advocacy and training to people affected by bipolar disorder and depression. Contact: 06 345 4488 or info@balance.org.nz
- Engage Aotearoa: Engage Aotearoa makes it easier for people to find the hopeful understanding, practical strategies, treatment and community connections needed to recover from a mental health issue. All team members and trustees have personal experience of recovery or supporting someone they care about, and a professional skill-set to share. Engage Aotearoa is a small, home-operated business based in Auckland but its presence is mainly online. Contact: 09 963 9455 or admin@engagenz.co.nz
- Hearing Voices Network Aotearoa NZ: Te Reo Orooro: peer support groups, information, branches nationwide.
- National Youth Consumer Advisor Network: a collection of young people who have lived experience of a mental health system and use that experience to improve DHBs or NGOs across the country for similar people. NYCAN provides ways to get involved, support to share your voice and youth perspective to services who would like to improve. Contact coordinator@werryworkforce.org to learn more or get involved.
- PeerZone is an international leader in peer-made resources for people with mental distress and their supporters. Developed by Mary O’Hagan, Sara McCook Weir and other peers in New Zealand, PeerZone has four work streams. We offer training and support for PeerZone Workshop facilitators; a collaborative online recovery toolkit; consultancy for consumer engagement and peer service development; and training and support on mental distress and wellbeing at work.
- Auckland Warmline (Auckland DHB service users): a confidential non-crisis, non clinical phone service for service users who may be lonely, anxious, fearful or unable to sleep. The service can provide support and assist callers to problem-solve for themselves. Warmline is recovery orientated and empowers problem solving at a pre-crisis point. Contact: 0508 WARMLINE (0508 927 654).
- Bo Ai She (Auckland): Chinese mental health peer support organization. Combined with Asian Family Services in 2011, 0800-862-342.
- Buddies Peer Support Service (Wellington): Buddies peer support service shares the hope of recovery with peers who are currently experiencing mental health difficulties in inpatient care. If you would like to know more about Buddies, please call 04 385 2104.
- Centre 401 Trust (Hamilton): peer and self-help centre for people with experience of mental illness. It offers individual recovery support, employment service, weekly workshops, Planet 401 Magazine, peer support and recovery information, EVOLVE depresssion and anxiety support group. Location: 306 Tristram Street, Hamilton, Tuesdays 5–6pm. Contact: 07 838 0199 or 020 411 31815 or admin@centre401.co.nz or find us on Facebook.
- Changing Minds (Auckland Regional Consumer Network): resource & networking centre providing informal peer support and advocacy with consumers across the greater Auckland region. Contact: Changing Minds Facebook page or info@changingminds.org.nz or 09 623 1762.
- Connect Supporting Recovery (Action for Mental Health Society - Auckland): connect, support recovery, peer support. Anyone who is currently using Waitemata DHB Adult Mental Health Services in the North Shore or Rodney district is eligible for this service.
- DRIVE Consumer Direction (Counties Manukau): DRIVE is a vibrant consumer network for people in Counties Manukau who have lived experience of addiction and/or mental distress. We provide a link between our members and the resources that support them in their recovery. Everything we do is free. We run bi-monthly hui, trainings, a recovery camp, are involved in systemic advocacy and have three scholarship funds. You can visit our website at drivedirection.org.nz or look us up on social media, including Facebook, Instagram, Twitter and Pinterest. Phone 09 263 6508 or email hello@drivedirection.org.nz.
- Emerge Aotearoa, Key We Way (Kapiti): peer-run Crisis Respite House, 3 Tui Road, Raumati Beach, Paraparaumu, Kapiti 5032. Contact: 04 298 9718. An award-winning and internationally significant 4 bedded Peer Run Service in Raumati Beach, which works on the principles of Intentional Peer Support.
- Emerge Aotearoa, Warmline (Wellington): tlephone Peer Support Service, 0800 200 207. A peer-run telephone helpline service with Warmliners who operate from home. The first Warmline in New Zealand and an award-winning service covering the Wellington region.
- Junction (Tauranga): peer support and advocacy for people with mental health and/or addiction issues. Location: 28 Carlisle Street, Greerton, Tauranga. Contact: 07 543 3010 or vicky@junction.org.nz
- Mind and Body (Auckland) : Mind and Body work across the mental health and addiction sector. It runs a consumer-led peer support service, providing individual, one-to-one and group peer support. It also provides education, training and workshops in mental health and addiction, including the Certificate in Peer Support. Contact: 09 630 5909 (central) or 09 838 3204 (west).
- Oasis Network Inc (Hutt Valley): peer support, advocacy and information. Contact: 04 566 1601 or support@oasisnetwork.org.nz
- Phoenix Group (Wellington): an independent unfunded group of Wellington consumer activists seeking better services.
- Promoting Mental Wellness (Hamilton): peer support and practical assistance, peer counselling by appointment. Contact: 07 856 4265 or pmwellness@ihug.co.nz
- Te Ara Korowai (Kapiti Coast): a peer support and creativity hub for people who would like to attend workshops to improve their mental health and wellbeing. We are open Monday–Thursday from 9.30am–1pm. Phone 04 299 6981 or visit us at 1 Weka Road, Raumati Beach, 5032.
- Te Ata (West Auckland) is a support centre based in West Auckland for the West Auckland community. They are a peer support service who offer educational, recreational and social support services to people who experience mental health issues and are aged over 18. They are here to help support you on your journey to recovery. Call 09 837 0671 or email te-ata@xtra.co.nz
- Te Tai Tokerau Tangata Whai Ora Network (TTTWON)/Northland Consumer Network (Whangarei): peer support and networking. Phone 09 438 4115.
- Whatever It Takes Trust (WIT) (Napier and Hastings): support for anyone who has mental health and addiction issues. Community support, social housing, residential services, advocacy, day centres, recovery programmes, return to work programmes and anything else our whaiora need. All sevices operate Monday–Friday and residential services are 24/7. The group is based in Napier but works throughout Hawkes Bay. Contact: 06 835 2154 or team@witservices.co.nz
- Awareness Canterbury (Consumer Network Action on Mental Health and Addictions) (Canterbury): a consumer network for people who have experience of using mental health or addiction services or experience with distress. Free meetings are held on the second Monday of each month from 12.30-2.30pm at MHAPS, 357 Madras St, Christchurch. Contact: 03 366 8288 or awareness@mhaps.org.nz They also run the Mad Poets Society, which holds monthly open mic nights and other events.
- CARE Marlborough (Marlborough): open to those who have had, or are having involvement with a mental health service. They offer an informal, comfortable and warm environment that provides opportunities for recreation, socialisation and a meeting place to share common experiences. They embrace and promote the principles of recovery and work from a strengths model. Open daily from 9am – 3pm. Email: caremarlb@xtra.co.nz or phone 03 578 0302.
- Compass Peer Support and Advocacy Service (Health Action Trust) (Nelson): Community Mental Health peer advocacy and support service aiming to empower tangata whai ora/mental health service users/caregivers to receive the best possible service in a culture of respect and recovery, by ensuring their voice is heard and their rights upheld. Contact: 03 548 2798 ext 6, or 0800 212798 or compass@healthaction.org.nz
- Mental Health Consumer Advocacy Service (Marlborough): offering peer-led advocacy and support to tangata whaiora/mental health services users within the Marlborough community. We walk with you, giving the support and information needed to ensure your voice is heard, and you are able to understand all aspects that relate to your recovery. Email: mhconsumeradvocacy@xtra.co.nz or phone 03 579 5304
- Mental Health Advocacy and Peer Support (Canterbury): a peer-led, Christchurch-based charitable trust working in the area of mental health and addictions. MHAPS was formed by a merger of Anxiety Support Canterbury, Bipolar Support Canterbury and Psychiatric Consumers Trust in July 2011 in order to provide a variety of services easily available to people experiencing mental distress/mental illness and addictions. Most services are free of charge and no referral is required. Contact: 03 365 9479.
- Mind and Body (Christchurch): Mind and Body work across the mental health and addiction sector. It runs a consumer-led peer support service, providing individual, one-to-one and group peer support. It also provides education, training and workshops in mental health and addiction, including the Certificate in Peer Support. 03 377 1818.
- Otago Mental Health Support Trust (Dunedin): peer support, advocacy, consumer leadership, education and information. Contact: 03 477 2598 or 0800 364 462; otagomd@ihug.co.nz. The Otago Mental Health Support Trust also supports the work of the InCite Consumer Action Group, a Dunedin-based group for consumers who are interested in having a voice on how mental health services are delivered.
- Warmline Canterbury (Canterbury): free peer support telephone service operating 7pm – 1am, seven nights a week. Contact: 0800 899 276 or warmline@comcare.org.nz
Organisation
Country: New Zealand
Te Haringa Mahara - Mental Health and Wellbeing Commission
Te Haringa Mahara - Mental Health and Wellbeing Commission
Pathway for peer support to transform the mental health and addiction workforce webinar
- He Ara ?whina Framework
- Peer Support Workforce Insight Paper
- Lived Experience Position Statement
- Lived Experience Advisors
- Peer Support Workforce Paper
- Outcomes Framework
- Maori Services Report
- Youth Wellbeing Insights Report
Organisation
Country: New Zealand
Postal Address: DX Box SP22502, Wellington
Email: kiaora@mhwc.govt.nz.
Te Pou (Aotearoa/New Zealand)
Te Pou (Aotearoa/New Zealand)
Te Pou o te Whakaaro Nui is a national centre of evidence based workforce development for the mental health, addiction and disability sectors in New Zealand. Te Pou (Aotearoa/New Zealand) is national New Zealand's National Centre of Mental Health Research, Information and Workforce Development that Includes:
- Information on development of the service user workforce
- The New Zealand Peer Support Network and
- The Certificate in Peer Support (Mental Health).
Blueprint for Learning
Blueprint for Learning
Blueprint for Learning is one of New Zealand’s largest training providers in mental health and addiction.
- Find a Workshop near you
- Workshops for your Workplace
- Addiction 101
- MH101
- Rural MH101
- Leading Wellbeing At Work
- Stress, Resilience and Wellbeing
- Weathering the Storm
Country
New Zealand
Contact Person / Email
info@blueprint.co.nz
Lets Get Real
Lets Get Real
Let's get real is a framework that describes the values, attitudes, knowledge and skills required for working effectively with people and wh?nau experiencing mental health and addiction needs.
Country
New Zealand
Contact Person / Email
trish.gledhill@tepou.co.nz
Te Pou Additction
Te Pou Additction
Te Pou is a national centre for workforce and leadership development for the addiction workforce in New Zealand.
Country
New Zealand
Te Pou Consumer, Peer Support and Lived Experience
Te Pou Consumer, Peer Support and Lived Experience
Te Pou is committed to developing the consumer, peer support and lived experience workforce in New Zealand. Te Pou is a source of information and resources to help the mental health, addiction and disability sectors develop and grow the peer workforce in a sustainable and measured way.
- Workforce Development Strategy
- Action Plan
- Competencies
- Competencies Glossary
- Co-Design Framework
- A national professional body for the CPSLE workforce
- Reflective Practice Guide
- Lived Experience Worker Survey
- Establishing a community of practice for the CPSLE workforce: A guide
- Training Needs Analysis
- Training Directory
- Scopes of Practice
- National Body
- Guide
- Principles for Oranga
- Addiction Consumer Leadership Group
Address
PO Box 108244 Newmarket Auckland 1149
Country
New Zealand
Te Pou Mental Health
Te Pou Mental Health
Te Pou is a national centre for workforce and leadership development for the mental health workforce in New Zealand.
Country
New Zealand
Organisation
Address: Millennium Centre Phase II, Building B Ground floor 600 Great South Rd Ellerslie Auckland 1051
Country: New Zealand
Postal Address: PO Box 108244 Newmarket Auckland 114
The Australian Centre for Lived Experience (TACFLE)
The Australian Centre for Lived Experience (TACFLE)
The Australian Centre for Lived Experience (TACFLE) provides trained Mad informed-lived experience support and leadership through peer support, coaching, navigation, mentoring, co-supervision, co-counselling, research, training, education and consultancy. TACFLE are a global think tank and lived experience driven social innovation and impact organisation. At TACFLE (The Australian Centre for Lived Experience), we have reclaimed Mad as a word of pride which historically has used to dehumanise us by the system. MAD Pride is our philosophy. Lived Experience Services include:
- Peer Support: one to one support in helping you achieve your daily goals at home, in your family and friendship networks, and in your community.
- Peer Recovery Coaching: coaching to support you in achieving your goals through mobilising your strengths and lived expertise.
- Peer Navigation and Support Coordination: support in helping you to navigate and coordinate supports and resources to best aid you in your transformative recovery journey.
- Peer Research: lived experience trained research services and offer participation opportunities in research.
- Peer Training and Education: trained education and assessment development and delivery in lived experience education, Mad Studies and Mad informed practice.
- Peer Consultancy: lived experience consultancy around your ideas, or your organisations growth and development from a lived experience perspective.
At TACFLE, they provide a Mad informed approach based on Mad Studies in supporting you, your loved ones, community, organisation and broader systemic advocacy pursuits. We connect you with a lived experience leader that is tailored to your needs through identifying your goals, strengths, interests, hopes, dreams and aspirations as a person with living experience of human vulnerability. TACFLE builds on the collective knowledge and wisdom of our Mad Movement through understanding Mad history and its impact on lived experience of mental health. We have a particular focus on frameworks such as human rights, social justice, intersectionality and Mad Informed practice in supporting you in your recovery or with your organisation.
Organisation
Country: Australia
Email: info@tacfle.com
The Critical Voices Network Ireland
The Critical Voices Network Ireland
The CVNI is a coalition of people with self-experience, survivors, supporters, practitioners, academics, and campaigning and advocacy groups, all interested in a mental health system based on choice, respect, dignity, non-coercion and principles of social justice. The CVNI advocates for a shift away from the current narrow focus on individual pathology in mental health practices, towards approaches which acknowledge and validate the complexity of human distress.
Organisation
Country: Ireland
The Icarus Project
The Icarus Project
The Icarus Project was an American network of peer-support groups and media projects with the stated aim of changing the social stigmas regarding mental health.
Organisation
Country: United States of America
The Peer Workforce - Mental Health America
The Peer Workforce - Mental Health America
Peer Support is a rapidly growing workforce. This evidence-based practice improves outcomes and quality of life and reduces hospitalizations and cost of services for consumers. Through its focus on empowerment, mutuality, and the whole person, it has the power to fundamentally change how we approach and engage people around their mental health and wellbeing. By expanding access to peer support and including peer supporters in decision making, we can create a system of services that empower individuals with the support and information they need to live their best lives in their communities of choice. Below is information on workforce issues in peer support:
- Peer Workforce Overview
- Peer Support Certification
- Peer Support Sample Job Descriptions
- Peer Supervision
- Peer Support Pay/Salary
- Integration of Peer Support
- Research and Reports
Organisation
Country: United States of America
Together for Mental Wellbeing
Together for Mental Wellbeing
A UK charity that works alongside people with mental health issues to support independent living. They collaborate with user-led organizations and focus on peer support models.
Organisation
Address: 52 Walnut Tree Walk London SE11 6DN
Country: United Kingdom
Email: SUL@together-uk.org
Tough Love Australia
Tough Love Australia
Tough Love Australia supports parents, who are experiencing problems with unacceptable behaviour from their teenage, or adult children. We understand how difficult the challenge can be when problems escalate. We know how hard it is for parents to find the support they need to confront those challenges.
Organisation
Address: 16 The Serpentine, Raleigh Park Kensington NSW 2033
Country: Australia
Email: info@nsw.toughlove.org.au
Tough Love New Zealand
Tough Love New Zealand
TOUGHLOVE© New Zealand Incorporated is a community-based, not-for-profit organisation with tax-exempt charitable status. Programme delivery is reliant primarily on TOUGHLOVE© parents who work as volunteer Reps and financial support provide by national and local community funding agencies. Activities are funded also by membership fees, the sale of Programme materials, workshops and donations.
Organisation
Country: New Zealand
Tough Love South Africa
Tough Love South Africa
TOUGHLOVE® is a loving solution for families that are being torn apart by unacceptable behaviour, be it bee addiction(drugs, alcohol, substance,sex and other), abuse (verbal or physical abuse), bullying(home, school or the work place), mental illness(depression, bipolar, schizophrenia, other).
Journey Wellness Centre
Legae La Nnete
Legae La Nnete
Legae La Nnete, which means a real home in Tswana, is one of the most cost effective re-integration programs around.
We only take in men who really want help and want to change their lives.
Country
South Africa
Contact Person / Email
info@legaelannete.co.za
Metanoia
Metanoia
Metanoia is a team of professionals dedicated to intervening and supporting individuals debilitated by addiction. We advocate not only for those struggling with addiction but also for their families and loved ones, helping them navigate the complexities of addiction and guiding them toward a path of life-long recovery. Our approach is grounded in evidence-based practices and offers personalized treatment plans tailored to each individual’s unique needs.
We aim to empower people by providing them with the facts, risks, and treatment options available, enabling them to make informed decisions about addiction treatment and long-term recovery planning. Their services include interventions, transportation to centres and facilities, and customised interventions for families and loved ones. Our intervention team is highly qualified and professional, ensuring safe and confidential care throughout the process. We are committed to delivering safe, effective, and confidential support to anyone who entrusts us with their care.
Country
South Africa
Contact Person / Email
metanoiaisg@gmail.com
MyRehab Helper
MyRehab Helper
MyRehab Helper thrives on the conviction that togetherness is key in the recovery process. Partnered with MyRehab Addiction Recovery Centre, we offer an extensive array of objective and independent resources designed to guide you towards a sober, healthy life.
Country
South Africa
Organisation
Country: South Africa
Email: info@toughlove.org.za
Udruženje Tavan
Users and Survivors of Psychiatry Kenya (USPKenya)
Users and Survivors of Psychiatry Kenya (USPKenya)
Users and Survivors of Psychiatry in Kenya (USPKenya) is a non-governmental organization, a membership organization whose major objective is to promote and advocate for the rights of persons with psychosocial disability. USPKenya aims to transform the lives of persons with psychosocial disabilities especially through influencing policy and legislation, rights-based advocacy and also through participatory public education programs using different media such as TV, radio, newspapers, magazines and the internet on mental health issues. The organization has also participated in international conferences and other forums.
Organisation
Country: Kenya
Postal Address: 12th Floor Hazina Towers, Utalii Lane, Nairobi
Email: info@uspkenya.org
Vandrevala Foundation
Vandrevala Foundation
Vandrevala Foundation provide provide free helpline or opportunities to book session with mental health expert.
- Consultation: paid consultation through video/telephone to provide the necessary support in improving your mental wellbeing
- Free Helpline +91 9999 666 555
Organisation
Address: 501 A Wing Supreme Business Park Hiranandani Garden, Powai, Mumbai, Maharashtra - 400076
Country: India
Email: info@vandrevalafoundation.com
Veteran Call Center
Veteran Call Center
Veteran Call Center provides confidential call center for combat veterans and their families
Organisation
Country: United States of America
Wellness Recovery Action Plan
Wellness Recovery Action Plan
Wellness Recovery Action Plan (WRAP) is a simple and powerful process for creating the life and wellness you want. With WRAP, you can:
- Discover simple, safe, and effective tools to create and maintain wellness
- Develop a daily plan to stay on track with your life and wellness goals
- Identify what throws you off track and develop a plan to keep moving forward
- Gain support and stay in control even in a crisis
The WRAP process supports you to identify the tools that keep you well and create action plans to put them into practice in your everyday life. All along the way, WRAP helps you incorporate key recovery concepts and wellness tools into your plans and your life.
Organisation
Country: United States of America
Email: info@wellnessrecoveryactionplan.com
Young People in Recovery (YIR)
Young People in Recovery (YIR)
YPR envisions a world where all young people have the resources they need to thrive in recovery from addiction to drugs and alcohol. YPR’s mission is to provide the life skills and peer support to help young people recover from substance use disorder and reach their full potential.
Organisation
Address: 1415 Park Avenue West Denver, Colorado 80205
Country: United States of America
Your Life Your Voice
Your Life Your Voice
Your Life Your Voice provides “Ways to Get Help” with call, text and email options
Organisation
Country: United States of America