BRSS TACS provides access ccess resources for families and family-run organizations supporting behavioral health recovery and resilience for children, youth, and adults. Bringing Recovery Supports to Scale Technical Assistance Center Strategy (BRSS TACS) partners with the National Federation of Families for Children’s Mental Health (NFFCMH), the National Family Dialogue on Substance Use Disorders, and others to support families of children, youth, and adults with behavioral health needs. BRSS TACS offers intensive, individualized technical assistance to help achieve goals and maximize impact. Subject matter experts can assist family-run organizations with developing:

• Organizational infrastructure
• Sustainability planning
• Leadership and succession planning
• Family peer support programs
• Examples of technical assistance include:
• Coaching, training, and intensive consultation
• Peer-to-peer connections
• Resource dissemination

BRSS TACS helps programs, organizations, and systems strengthen family engagement and voice. Our team includes family leaders with expertise in implementing models in a range of settings and can deliver consultation, resources, training, and facilitation

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Peers is a web page to learn about the role of peer workers and access recovery-related resources about peer supports and services. Bringing Recovery Supports to Scale Technical Assistance Center Strategy (BRSS TACS) is enriched by the lived experiences of people in recovery, who play key roles in BRSS TACS project leadership, development, and implementation.

• Learn about the foundational core competencies for peer workers in behavioral health services.
• Access a list of frequently asked questions about core competencies for peer workers.
• Learn more about the process of recovery.

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Share Your Story provides resources to help you share personal stories about recovering from mental or substance use disorders. Sharing stories is a way to connect with people and inspire others who may be struggling with behavioral health conditions. When you share your recovery journey and how your recovery has impacted those around you, you show people they are not alone. Your story can also demonstrate that treatment works and recovery is possible.

• Digital Storytelling Guide
• Storytelling Video Trainings
• Mental health recovery stories at National Empowerment Center
• Substance use recovery stories at Faces and Voices of Recovery

Contact Person / Email
wanda.finch@samhsa.hhs.gov

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Shared decision-making tools help people in treatment and recovery work together with their providers to make the best plan for their needs and situation. Shared decision-making is an emerging best practice in behavioral and physical health that aims to help people in treatment and recovery have informed, meaningful, and collaborative discussions with providers about their health care services. It involves tools and resources that offer objective information. People in treatment and recovery can then weigh that information against their personal preferences and values. Shared decision-making tools empower people who are seeking treatment or in recovery to work together with their service providers and be active in their own treatment. Bringing Recovery Supports to Scale Technical Assistance Center Strategy (BRSS TACS) offers tools to support shared decision-making.

• Medication-Assisted Treatment (MAT) and Opioid Use Disorder Tool
• Antipsychotic Medications and Recovery Tool

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Video Trainings provide access video trainings that promote recovery-oriented services and supports by highlighting new knowledge areas, hot topics, and cutting edge programs. It is possible to access video trainings on the following topics:

• Crisis Intervention Services
• Culturally Responsive Recovery Support Services
• Health Care
• Medication-Assisted Recovery
• Outcomes Evaluations
• Parents and Families
• Peer Support Services
• Recovery Support Services Funding
• Recovery-Oriented Systems and Services
• Systems Integration
• Treatment and Recovery Supports
• Youth and Young Adults

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Youth and Young Adults finds resources that support youth and young adult leadership in recovery programs. Bringing Recovery Supports to Scale Technical Assistance Center Strategy (BRSS TACS) works with Youth M.O.V.E. National, Young People in Recovery, and others to support recovery and advance youth and young adult leadership. BRSS TACS offers intensive, individualized technical assistance to help achieve goals and maximize impact. Subject matter experts can help adult-led youth programs develop:

• Organizational infrastructure
• Sustainability planning
• Leadership and succession planning
• Youth peer support programs
• Coaching, training, and intensive consultation
• Making peer-to-peer connections
• Providing resources

BRSS TACS helps programs, organizations, and systems strengthen youth engagement and voice. Our team includes youth and young adult leaders with expertise in implementing models in a range of settings and can deliver consultation, resources, training, and facilitation.

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The Café TAC provides links, information, tools, and training on disaster planning and recovery for consumers of mental health services, providers, and community first responders about Disaster Planning and Recovery. This may be a tornado, hurricane, floods, fire, or man-made disasters such as those resulting from the Gulf Oil Spill.  These disasters can leave entire communities traumatized and countless individuals with mental health care needs as a result.

Country
United States of America

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The CAFE TAC has created a two-part sustainability training to help consumers that are trying to operate their own nonprofits in today’s difficult environment.  The CAFE TAC provide organizational and program leaders resources, tools, and training that can contribute to survival and promote the sustainability of organizations and assist leaders in developing the skills and expertise that can enhance the overall health of their organizational infrastructure to keep them afloat with a targeted emphasis on:

• Fundraising
• Progressive organizational development
• Strategic direction and
• Financial planning.

The CAFE TAC has produced a white paper on collaboration between disability organizations called Looking at Cross Disability Collaboration. 

Country
United States of America

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The Café TAC will provide technical assistance and resources on effective approaches to supported education programs such as coaching and accommodations and establish a national database of supported education programs including vocational rehabilitation. Supported education is the process of helping consumers of mental health services participate in an education program so they may receive the education and training they need to achieve their learning and recovery goals and become gainfully employed in the job or career of their choice.

Country
United States of America

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The CAFÉ TA Center is committed to providing quality training to consumers and advocates throughout the country. Consumers in the community need the right knowledge and tools to effectively organize, speak for themselves, and thrive in their daily lives. Thanks to the technology available, it has become relatively easy to connect with consumers and advocates and share resources without having to ask people to interrupt their daily routines by traveling to attend training.

The CAFÉ TA Center will take advantage of that technology by hosting a series of trainings online. Those who miss trainings, or wish to view them after the fact, will be able to find all of our past trainings here in the Training section of our website. Training topics will include:

• Workforce development
• Supported education
• Transition
• Leadership
• Organizational development
• Sustainability nnd more. 

Country
United States of America

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The “Recovery Stories” Video Project invited people with lived experience to share their thoughts on recovery at the 2013 Alternatives conference in Austin, TX, The CAFE TA Center . Dozens of people chose to participate, and offered their reflections on:

• The recovery process
• How the concept of recovery has changed their perspective on mental health and
• What public policy makers and the general public need to understand about the concept of recovery.

The CAFE TAC has collected those conversations, and created a series of videos that tell the Recovery Stories of real people engaged in the process. They will be posted in bi-weekly installments throughout April and May of 2014.

Country
United States of America

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The Café TAC will offer technical assistance and feature information, resources, and tools to address workforce development relative to:

• Recruiting and retaining self-help providers that includes peer specialists;
• Identifying financing mechanisms for hiring peer employees and consumers with lived experience;
• Retraining clinical and related service staff on recovery-based and consumer-driven practices; and
• Peer support.

Country
United States of America

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The CAFE TAC believes that it is critical to support youth and emerging leaders as they transition into adulthood, speak for themselves and their peers, be effective advocates for systems change, and thrive in the adult world. CAFE TAC supports the notion that the best way to engage youth and emerging leaders is to empower them to set their own course and agenda, and to identify what issues are most important for themselves. The tools in this section will help to realize that vision.

Country
United States of America

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NEC works to keep this list up to date. If you know of a statewide consumer organization that should be added to this list, please send it to NEC. Consumer-runs organizations are defined as organizations in which consumers make up the majority of the staff and the board of the organization. These consumer-run organizations encompass the entire state or large parts of states. These organizations can be contacted for consumer support groups or programs in their respective states.

Country
United States of America

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United States of America

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United States of America

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he Directory of Consumer-Driven Services (CDS), a project of the National Mental Health Consumers' Self-Help Clearinghouse. The purpose of the Directory is to provide consumers, researchers, administrators, service providers, and others with a comprehensive central resource for information on national and local consumer-driven programs. Such programs have a proven track record in helping people recover from mental illnesses. The CDS Directory highlights the vital role consumer-driven programs play in the continuum of care and allows programs to share their successful innovations with others. Through the CDS Directory:

• Mental health consumers can find local services and supports that best meet their needs.
• Managers and staff of consumer-driven services can examine the practices of other programs, borrow solutions to common challenges, and network with people running similar programs.
• Organizations operating consumer-driven services have a forum to promote their programs' accomplishments.
• Systems administrators and peer specialists exploring the creation of new programs can compare the merits of existing programs and identify useful resources.
• Researchers studying consumer-driven services can locate and contact programs they wish to study (e.g., multiple programs matching a particular service model) and will be able to review existing research.

Address
1211 Chestnut St., Suite 1100, Philadelphia, PA 19107

Country
United States of America

Contact Person / Email
info@cdsdirectory.org

Country
United States of America

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National Advisory Council of Veteran Peers (NACVP) has been established to provide valuable feedback on peer support to strengthen relationships between communities and service members, veterans, and their families.  NACVP serve as our "boots on the ground" to give recommendations and feedback regarding programs, practices, and resources that enhance and support veterans both locally and nationally. All members will be veterans. Members should expect to attend facilitated online meetings. There will also be optional opportunities to attend trainings and receive mentorship from Doors to Wellbeing's national peer support trainers. National Veterans Council Member Positions: 

• Veteran of Operation Enduring Freedom (OEF) Representatives 
• Veteran of Operation Iraqi Freedom (OIF) Representatives
• Veteran Representatives
• Region 3 Representative (Delaware, District of Columbia, Maryland, Pennsylvania,Virginia, West Virginia)
• Region 7 Representative (Iowa, Kansas, Missouri, Nebraska)

Country
United States of America

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United States of America

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The Peer Respite Directory provides information about individual peer respites organized by state. The Directory also links to the programs’ own sites or social media to provide the user with a variety of resources. The Directory was updated in 2018. You can view all 14 states and their programs here. This directory was last updated in 2018. If you are operating a peer respite that is already in our 2018 Directory, you can submit an update by emailing us.

Country
United States of America

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United States of America

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SAMHSA’s programs and campaigns offer information, training, and technical assistance to improve the quality and delivery of behavioral health services across the nation.

Country
United States of America

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United States of America

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Kiva Centers is pleased to promote this educational content for our community. Mad in America provides psychiatric research, articles, events, classes, and a forum for people with lived experiences. MIA is seeking to interview people with lived experience as an inpatient, on AOT, or otherwise engaged with the U.S. mental health system who have been discouraged or prevented from voting because of a psychiatric diagnosis. MIA Reports is doing an in-depth article on this subject. 

Country
United States of America

Contact Person / Email
mspencer@madinamerica.com

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The Massachusetts Certified Peer Specialist (CPS) training is the mutually valuable exchange of hope, encouragement, connection, and understanding. That, coupled with information and support, is the essence of the peer support community. In the mutual and survivor movements, peer support relationships are among two or more people who have experienced trauma and/or been given a mental health diagnosis. This is a rigorous training for people preparing for a Certified Peer Specialist (CPS) role in the community or service system. CPS is not an entry-level position and the training is designed for people who have some knowledge and experience with peer support.

A CPS has been trained to share their experiences of healing with trauma, a mental health diagnosis, services, and support and to carry the message that “Healing is a Self-Determined Process.” In sharing our wisdom, strength, and hope with others (including people using services, mental health professionals and policy makers) CPSs can significantly impact peoples’ beliefs about their own capacity to heal and the capacity of others to heal with the experiences they’ve lived through. The CPS program includes classes that covers 24+ modules, small group activities and homework. The course supports students to inspire hope in people they support and work with. After completing the class, students are eligible to take a written examination in order to become certified.

Country
United States of America

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MUCH is a network for the peer support workforce and community to strengthen skills, increase information-sharing and build healing connections across Massachusetts. MUCH is building a coalition across the state to facilitate and develop infrastructure for Certified Peer Specialists (CPS), in-person networking events, webinars and opportunities to learn and connect as a workforce. MUCH was born from a workgroup at the Peer Support and Recovery Education Forum held June 19, 2018, in Framingham, MA. The following March, The Transformation Center received a three-year grant from SAMHSA (Substance Abuse and Mental Health Services Administration) to support the vision and infrastructure of the Massachusetts United for Connection and Healing (MUCH) Learning Collaborative.

Country
United States of America

Contact Person / Email
KPower@kivacenters.org.

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Peer Bridging services for individuals entering into or transitioning out of psychiatric facilities. Support provided by Peer Bridgers (aka Community Bridgers) will vary from person to person and are intended to provide valuable assistance to individuals entering a psychiatric hospital or those transitioning out of a facility and back into the community. Some examples of support include but aren’t limited to:

• Information about your rights as an inpatient
• Help and advocacy for getting your voice heard 
• Offering emotional support or transporation assistance to meetings and/or appointments
• Identifying next steps based on your current situation
• Helping with paperwork, bill paying, applying for food stamps and other services
• Identifying local resources to help your transistion 

Peer Bridging provides and cultivates hope for people in psychiatric facilities. Using their own lived experience, the Bridger supports others with transitioning back into the community and connecting with the essential resources desired. The Peer Bridger provides advocacy when requested and provides individual support to any person within the hospital who requests the service. They not only support you while your in the hospital, but will continue the support after discharge from the hospital. This service is available upon request in different hospitals and at the Kiva Center.

Country
United States of America

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Peer Support Groups in the Canton, MA Area for peer support meetings in the Canton, Massachusetts area 

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United States of America

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Peer Support Meetings in South County Mass includes peer support groups and meetings from Southbridge to Milford

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Join us for Peer Support Meetings in Northern Central MA includes meetings in Fitchburg, Leominster, Gardner, and Hudson

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Peer Support Meetings in the MetroWest Area

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Peer Support Meetings in Worcester includes meetings at Kiva Center and Other Locations in Worcester

The Kiva Centers are pleased to offer a variety of peer support meetings in Worcester where groups can gather in a safe, non-judgmental space to share their experiences and stories relating to their trauma, mental health, or substance use experiences.

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The Kiva Center of the Central Mass Recovery Learning Community (RLC) is pleased to offer a variety of phone and online peer support meetings where groups can join to share their experiences and stories relating to their mental health, emotional, or substance abuse challenges in a safe, non-judgmental environment.

Call (508) 751-9600.

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The Central Mass Peer Network is a network of peers in professional peer support roles who join together to give and receive support within their respective roles. A Certified Peer Specialist (CPS) has been trained to share their experiences of healing with trauma, a mental health diagnosis, services, and support and to carry the message that “Healing is a Self-Determined Process.” In sharing their wisdom, strength, and hope with others (including people using services, mental health professionals and policy makers) CPSs can significantly impact peoples’ beliefs about their own capacity to heal and the capacity of others to heal with the experiences they’ve lived through.

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United States of America

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The Kiva Centers are pleased to offer a wide array of trauma-informed training offerings for residents of Massachusetts and beyond. Peer-led training is a core part of our on-going mission to provide trauma-informed, public health resources and support to our community. The trainings listed are offered and endorsed by Kiva and facilitated by experienced members of our peer-run community. 

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United States of America

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Mental Health Recovery, including Wellness Recovery Action Planning, is the result of Mary Ellen Copeland’s search for ways she could live a life filled with hope and meaning and not be known only by her mental health diagnosis. She reached out to others who had or still lived with mental health challenges.  WRAP came out of her efforts to document the ideas and techniques they used to move into lives filled with hopes, joys, and purpose.

The Wellness Recovery Action Plan® or WRAP®, is a self-designed prevention and wellness process that anyone can use to get well, stay well and make their life the way they want it to be. It was developed in 1997 by a group of people who were searching for ways to overcome their own mental health issues and move on to fulfilling their life dreams and goals.  It is now used extensively by people in all kinds of circumstances, and by health care and mental health systems all over the world to address all kinds of physical, mental health and life issues. WRAP has been studied extensively in rigorous research projects and is listed in the National Registry of Evidence-based Programs and Practices.

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United States of America

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The Zia Young Adult Access Center provides peer support for young adults ages 16-22.  Zia prioritizes youth autonomy, liberation and support. Our concentrations are to support young adults who express and self-identify with different human experiences (societal and/or social class impacts like trauma, mental health and substance use). We offer support and advocacy for young adults and require no registration, referral or health insurance. All of our peer support is free of cost and is intended to be accessible. We offer youth-held and peer-run, community spaces, groups and events. As a peer-led group, our aim is to offer self-determined resource connections (education, employment, family support, and more).

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United States Minor Outlying Islands

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Advocacy organizations vary in focus and may include:

• Individuals getting what they need from mental health and other systems or providers
• Creating change and shifting resources at the local level to better serve consumers and the public.
• Working to counter the effects of stigma, discrimination and the negative stereotypes of people with mental illnesses.
• Moving governmental systems forward
• Supporting civil rights through legislative or policy advocacy.

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United States of America

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A clubhouse is a structured rehabilitation program focusing on developing vocational skills.  Participants are members of the clubhouse and are involved in many decisions and in day-to-day operations of the clubhouse.  Many clubhouses have paid staff members who are consumers.  The International Center for Clubhouse Development oversees certification of clubhouses that follow the “Clubhouse Model” pioneered by Fountain House in New York City. 

Country
United States of America

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Community Education educate the community at large about mental health issues, in an effort to reduce stigma and discrimination and to inform people about the availability of services.  Often, these efforts rely on people sharing their personal experiences with mental illness. 

Country
United States of America

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Consumer-Driven Service Programs include a significant contribution from mental health consumers in design, administration, executive leadership, service provision and/or day-to-day program decision-making. Some, but not all, of these organizations have consumer involvement as an essential part of their charter or mission statement, requiring, for instance, a majority of consumers on their Board of Directors or staff.

• Advocacy: advocacy organizations vary in focus. Some help individuals get what they need from mental health and other systems or providers. Others focus on creating change and shifting resources at the local level to better serve consumers and the public. Many work to counter the effects of stigma and discrimination such as NIMBYism (Not-in-My-Back-Yard) and sensationalist media coverage that reinforce negative stereotypes of people with mental illnesses. Still others seek to move governmental systems forward and support civil rights through legislative or policy advocacy. Many organizations and individuals do several of these.
• Clubhouse: a clubhouse is a structured rehabilitation program focusing on developing vocational skills.  Participants are members of the clubhouse and are involved in many decisions and in day-to-day operations of the clubhouse.  Many clubhouses have paid staff members who are consumers.  The International Center for Clubhouse Development oversees certification of clubhouses that follow the “Clubhouse Model” pioneered by Fountain House in New York City. 
• Community Education: many mental health consumers are involved in efforts to educate the community at large about mental health issues, in an effort to reduce stigma and discrimination and to inform people about the availability of services.  Often, these efforts rely on people sharing their personal experiences with mental illness. 
• Crisis Prevention/Respite: a common goal of consumer-delivered services is to reduce hospitalizations and the use of emergency services.  Some services seek to prevent people from reaching the crisis stage.  For example, “warm lines” offer a supportive voice to people who are not in crisis and for whom a hot line would be inappropriate.  Other services are designed to help people approaching or experiencing crises.  Examples include crisis response teams that have consumer staff and respites, which on a voluntary basis provide a supportive environment as an alternative to hospitalization. 
• Drop-in Center: a drop-in center provides a welcoming environment for mental health consumers, as well as a wide range of activities, including support groups, recreational and social events, and linkages with support services.  For more information about drop-in centers, see the Clearinghouse technical assistance guide on the topic. 
• Employment: in many programs, consumer staff members provide employment supports that enable clients to choose, get, and keep jobs.  Examples include resume preparation, benefits counseling, job readiness, skills development, computer training, and job coaching. 
• Homeless Outreach: outreach to consumers who are homeless can help link them with mental health services, health care, housing, and other supports, but mistrust of the system often poses a barrier to successful outreach.  Some outreach programs employ formerly homeless consumers, whose personal experience can help to build trusting relationships. 
• Housing: consumer staff members are employed by housing providers, including housing that is part of a more comprehensive service program.  Consumer staff members also provide housing-related services, ranging from assistance in finding and securing housing, to providing supportive services.
• Peer Case Management: in many areas, consumers are employed to provide case management services, and published studies have demonstrated the effectiveness of consumer case management teams. 
• Peer Companion: recognizing that friendships and social relationships are key to recovery, some programs involve matching people with similar interests who spend significant amounts of time together in a supportive relationship.  Often, volunteers and staff are themselves consumers. 
• Peer Support & Peer Counseling: in peer support programs, consumer staff members receive extensive training in critical areas such as benefits acquisition, goal planning, and self-care.  However, unlike traditional case management services, the peer counselor’s own recovery experience is central to the relationship with clients, through shared experience and mentorship. 
• Recovery Education: some programs have as their focus training people how to take personal responsibility for recovery through techniques and plans.  These educational programs can take the form of intensive training retreats or ongoing classes.  Often, participants have the opportunity to join ongoing support groups. 
• Recreation/Arts: in addition to traditional services and supports, recovery and a meaningful life in the community require opportunities for relaxation, socializing, and fun, and recreational programs help to fill this need.  Art programs can also provide opportunities for self-expression, and some programs even help consumers sell their artwork.
• Support Group: support groups meeting on a regular basis offer opportunities for mutual support at little cost.  Some groups follow well-established models, while others operate based solely on the input of group members. 
• Technical Assistance: to foster the growth of consumer-delivered services, state and national organizations offer technical assistance to programs and groups at the local level, as well as helping individuals start new services. 
• Other Programs

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United States of America

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Crisis Prevention/Respite include consumer-delivered services that aim reduce hospitalizations and the use of emergency services.  Some services seek to prevent people from reaching the crisis stage. 

1. Warm lines offer a supportive voice to people who are not in crisis and for whom a hot line would be inappropriate
2. Help people approaching or experiencing crises.  
3. Ccrisis response teams that have consumer staff and respites, which on a voluntary basis provide a supportive environment as an alternative to hospitalization. 

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United States of America

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Rhe Directory of Consumer-Driven Services (CDS) is a project of the National Mental Health Consumers' Self-Help Clearinghouse that provides consumers, researchers, administrators, service providers, and others with a comprehensive central resource for information on national and local consumer-driven programs. Such programs have a proven track record in helping people recover from mental illnesses. The CDS Directory highlights the vital role consumer-driven programs play in the continuum of care and allows programs to share their successful innovations with others. Through the CDS Directory:

• Mental health consumers can find local services and supports that best meet their needs.
• Managers and staff of consumer-driven services can examine the practices of other programs, borrow solutions to common challenges, and network with people running similar programs.
• Organizations operating consumer-driven services have a forum to promote their programs' accomplishments.
• Systems administrators and peer specialists exploring the creation of new programs can compare the merits of existing programs and identify useful resources.
• Researchers studying consumer-driven services can locate and contact programs they wish to study (e.g., multiple programs matching a particular service model) and will be able to review existing research.

Address
NMHCSH Clearinghouse, 1211 Chestnut St., Suite 1100, Philadelphia, PA 19107.

Country
United States of America

Contact Person / Email
info@cdsdirectory.org

A drop-in center provides a welcoming environment for mental health consumers, as well as a wide range of activities including:

• Support groups
• Recreational and social events, and
• Linkages with support services.  

Country
United States of America

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Employment provide programs that enable clients to choose, get, and keep jobs including: 

• Resume preparation
• Benefits counseling
• Job readiness
• Skills development
• Computer training, and
• Job coaching. 

Country
United States of America

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Homeless Outreach provide utreach to consumers who are homeless can help link them with mental health services, health care, housing, and other supports, but mistrust of the system often poses a barrier to successful outreach.  Some outreach programs employ formerly homeless consumers, whose personal experience can help to build trusting relationships. 

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United States of America

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Consumer staff members are employed by housing providers including:

• Housing that is part of a more comprehensive service program
• Assistance in finding and securing housing
• Provide supportive services.

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United States of America

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Peer Case Management are consumers employed to provide case management services. Published studies have demonstrated the effectiveness of consumer case management teams. 

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United States of America

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Peer Companion is about recognizing that friendships and social relationships are key to recovery. Some programs involve matching people with similar interests who spend significant amounts of time together in a supportive relationship.  Often, volunteers and staff are themselves consumers. 

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United States of America

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Peer Support & Peer Counseling provide peer support programs, in which consumer staff members receive extensive training in critical areas such as benefits acquisition, goal planning, and self-care.  However, unlike traditional case management services, the peer counselor’s own recovery experience is central to the relationship with clients, through shared experience and mentorship. 

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United States of America

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Recovery Education provide programs that focus their training people how to take personal responsibility for recovery through techniques and plans.  These educational programs can take the form of intensive training retreats or ongoing classes.  Often, participants have the opportunity to join ongoing support groups. 

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United States of America

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Recreation/Arts provide opportunities for self-expression, and some programs even help consumers sell their artwork.

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United States of America

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United States of America

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Support groups provide meetings on a regular basis offer opportunities for mutual support at little cost.  Some groups follow well-established models, while others operate based solely on the input of group members. 

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United States of America

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Technical Assistance are state and national organizations offer technical assistance to programs and groups at the local level, as well as helping individuals start new services to provide assistance to foster the growth of consumer-delivered services,

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United States of America

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United States of America

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United States of America

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